Part-time Fire Dispatcher

3 weeks ago


Smiths Falls, Canada Smiths Falls, Town of Full time

**DUTIES**:

- Answering and dispatching calls for emergency fire resources to incidents
- Operating a computer aided dispatch and records management system
- Operating emergency radio system, multi-line 911 and administrative telephone system, GIS mapping system, along with various other systems within the fire dispatch centre
- Assess information provided by callers to correctly dispatch the required fire resources in accordance with established policies and procedures
- Work shift, including nights, weekends and holidays, as required, as the communications division is a 24/7, 365 days per year operations. Day shifts are 10-hours shifts and night shifts are 14-hour shifts.
- Communicate clearly and precisely under demanding conditions
- Complete regular training and maintain and follow internal operating policies and procedures
- Other duties as assigned

**EDUCATIONAL REQUIREMENTS**:

- Ontario Secondary School Diploma (SSD) or academic equivalent
- Computer proficiency in various programs, i.e., Work, Excel and job specific specialty programs

**EXPERIENCE**:

- Minimum of 2 years’ experience or related experience

**KNOWLEDGE & SKILLS**:

- NFPA 1061 - Communications Certificate, or equivalent
- Demonstrated ability to quickly and accurately enter and retrieve information from the computer
- Able to extract data and prepare required reports
- Attention to detail and clarity in written communication for reporting purposes
- Strong verbal communication, effective listening skills and ability to focus to calmly and effectively perform dispatch duties in an emergency environment with mínimal supervision
- Ability to work well in crisis situations
- Availability and ability to work varied shifts
- Ability to read maps, charts, engage in problem solving and provide verbal directions
- Knowledge of radio equipment protocols and operation
- Ability to be on-site within 20 minutes

**Job Type**: Part-time

**Salary**: From $25.03 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Night shift

COVID-19 considerations:
The Town has a Vaccination Policy in place and proof of vaccination is required.

**Experience**:

- dispatching: 1 year (preferred)


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