Pt Concierge

The Concierge will be responsible for ‘front desk' operations at the Ron Joyce Centre during the hours of 3pm to 7:30pm, Monday through Thursday, (18 hours per week).

**Duties & Responsibilities, (includes but not limited to)**:

- Respond to all staff, student & visitor inquiries in a respectful & efficient manner.
- Document important information during each concierge shift in the Daily Logbook.
- Continuously and accurately maintain/amend class schedules/room booking schedule in DSB Connect.
- Each shift - note & communicate building system alarm status as per the Building Automation System.
- Monitor performance & communicate directly with transportation service provider as required, escalating to the Facility Supervisor when necessary.
- Interface with building security personnel on a continuous basis to ensure that the safety of all personnel is being overseen adequately. Escalate concerns to the Facility Coordinator when/as required.
- Maintain & monitor critical key box located at Front Desk.
- Assist on-site Facility Coordinator/Day Concierge to ensure all work is completed in accordance with contract requirements, including providing support in event coordination.
- Assist on-site Facility Coordinator/Day Concierge to oversee tasks relating to service, preventative maintenance performance, work order performance, and subcontractor supervision.
- May on occasion be asked to work additional hours during weekdays or the weekends

**Competency Requirements**:

- Organized & can prioritize tasks effectively
- Communicates Effectively
- Continuous Learning
- Customer Focus
- Holds Self Accountable
- Problem Solving and Innovation
- Teamwork and Collaboration
- Values and Respects Others
- Maximizes Business Performance and Team Effectiveness

**Skills Requirements**
- A college diploma in business administration, (or equivalent facility experience and knowledge)
- 1-5 years of experience in a coordination or administrative role preferred
- Facility coordination experience would be considered an asset
- Excellent organization and time management skills