Permanent Case Manager

3 weeks ago

Red Deer, Canada Canadian Mental Health Association Full time

**Position: Permanent Case Manager - Full-Time Monday-Friday 40 hours/week**

**Program: Amethyst House & Pathways to Housing**

Canadian Mental Health Association (CMHA)-Central Alberta is a not-for-profit organization with over 50 years of experience helping vulnerable people in our community. We are a growing organization focused on forward thinking, community building, and changing the conversation around mental health.

Amethyst House and Pathways to Housing is a unique, dynamic, fast paced, complex, intense, fun, and exceptionally rewarding work environment. Working within a 24-hour, year-round service, Case Managers provide wraparound housing support to formerly homeless individuals with complex needs. Case Managers are organized, able to multi-task, remain calm in challenging situations, and approach his/her work, peers, and program participants with an attitude of good intent, respect, humor, quick thinking, confidence, forgiveness, and persistence. As part of a dedicated staff team, the Case Manager will embrace the philosophy and practices of housing first, harm reduction, resilience and recovery, and person-centered approaches.

**The scope of work and responsibilities include, but are not limited to the following**:

- Interact with and engage program participants
- Develop and implement goals with the program participant
- Assist in the development of plans for program participants
- Assist program participants to achieve the goals of their personal plan
- Enforce Guest Guidelines
- Follow safety procedures developed for building
- Crisis intervention
- Record case notes in a timely manner
- Record required data entry in ETO database
- Complete SPDAT assessments as required
- Assist with ensuring the general cleanliness of the building
- Assist program participants with room maintenance, laundry, decorating, etc.
- Participate in staff meetings, case management meetings, other meetings as required and ongoing trainings

**Desired qualifications and skills include**:

- A minimum of a diploma of Social Work, or equivalent in a similar human services field
- One-year related experience
- Knowledge of the Housing First Model, and Harm Reduction
- Interest in working as a member of a team
- Strong organizational skills and the ability to multitask
- Strong belief in Person Centered service
- Ability to work independently in a non-structured environment
- Ability to work flexible hours
- Be on-call as per rotation
- Ability to establish and maintain good working relationships with program participants, team members, and the community at large
- Non-judgmental attitude towards individuals who choose an alternative lifestyle
- Ability to work effectively with program participants displaying a wide range of unpleasant and/or bizarre behavior
- Experience working with those who experience homelessness, mental illness, or persons involved with substances

We offer a competitive salary. Typical hours of work are Monday to Friday 8:00am to 4:00pm, 40 hours per week.

Schedule:

- Monday to Friday
- On call

Work Location: In person

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