Student, IT Operations

2 weeks ago

Caledon, Canada The Town of Caledon Full time

**The Opportunity**

Reporting directly to the Supervisor, IT Operations this role is responsible for providing first line technical support to internal staff, as well as deploying of new hardware, which includes physically removing and installing computers at the primary and remote sites (including occasional weekend work). As the Student, IT Help Desk, you will perform the following duties, including but not limited to:

- Troubleshoot basic IT related problems, including computers, mobile phones, printers and network connectivity, both remotely and in-person.
- Follow and update existing documentation of IT processes, as well as create new documentation where none currently exists in collaboration with other IT staff to enable consistent results.
- Deploy computers and phones to users, including the occasional weekend work.
- Perform additional duties and undertake special projects as assigned

We are seeking a student who is currently enrolled in a post-secondary program in Information Technology or closely related field and is returning to school in Fall of 2024. Experience in Information Technology support is considered an asset.

This position offers an hourly range of $17.48 - $22.53.
- Satisfactory proof of schooling or return to school, may be requested._
- Applications for this posting will be accepted until _**_March 6, 2024 12:00PM_**_._

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