Operations Manager

3 weeks ago


Chilliwack, Canada Class A Heating And Air Conditioning Ltd. Full time

_**The Big Task**_

You will manage the operations of Class A Heating and Air Conditioning Ltd with the best in the business working with you.
- **Key Sub Tasks**_
- Monitor staff performance to ensure that daily revenue and customer service goals are met.
- Show employees how their individual contributions matter to the company’s success
- Communicate clearly, show recognition and build rapport with employees.
- Ensure sufficient staff levels to meet ongoing customer demand and seasonal spikes.
- Ensure during daily huddles, team meetings and 1:1’s are occurring.
- Reinforce company culture by living the values of our company, specifically ethics and integrity.
- Maintain proper pricing for all departments and update regularly.
- Maintain customer satisfaction and company reputation.
- Maintain employee engagement and positive company culture.
- **Desired Skills and Experience**_
- Possess the ability to inspire both personal and professional growth in our team members.
- Ability to ensure policies and processes are being followed.
- Ability to drive team performance to achieve all business goals and objectives.
- Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
- **Who We Are**_

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here **in Chilliwack**. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How it feels to have customers rave about you and demand that you’re the only company that works in their home. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
- **Why Choose Class A Heating And Air Conditioning.**_
- Competitive pay
- Profit Share
- Benefits include paid sick days, health, dental, vision, life insurance, and long-term disability.
- Work life balance.
- Paid Training
- Modern Office setting
- **Our Core Values**_

**Class A Heating was founded to serve customers in the communities we live, we strive to be the best in the valley. Our customers deserve fast reliable service with a smile. We pride ourselves on quality work, reliable fast service with customer safety and comfort as our reward.**

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$85,000.00 per year

**Benefits**:

- Automobile allowance
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Chilliwack, BC V2P 1L4: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- BC Drivers license (required)
- Refrigeration License or Gas Ticket (preferred)

Work Location: One location



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