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Ai-ml Model Monitoring Lead

1 month ago

Toronto, Canada TD Bank Full time

**Work Location**:
Canada

**Hours**:
37.5

**Line of Business**:
Analytics, Insights, & Artificial Intelligence

**Pay Details**:
**Department Overview**
**What does TD stand for? For starters, we believe in visionary leadership and insights. We believe in using every resource at our disposal to better serve our clients, and for almost every department, that begins with data. As part of Layer 6's Product and Strategy team, you'll be at the heart of driving AI and machine learning to life for our teams, customers, and colleagues.**
**TD's vision for the future? Hyper-personalized banking experiences via machine learning and artificial intelligence for every single customer. If you've been in business as long as we have, you know there's no such thing as one size fits all, and a diverse, inclusive Layer 6 team is a massive part of that future achievement.**

**1. Engage and collaborate with TD's artificial intelligence (AI), machine learning (ML) and Infrastructure teams to define / improve / mature the general monitoring and reporting solutions and processes for Layer 6 AI/ML models, and to develop new monitoring approaches**
**2. Maintain model monitoring guidelines and standard templates for model monitoring plans**
**3. Work with AI/ML Delivery teams and Partners to define and standardize model-specific monitoring requirements, and to document and transition the monitoring plans and capabilities post-model delivery**
**4. Regularly meet with Governance and Risk Control Partners to ensure that there is alignment on monitoring processes, requirements and activities and that open governance items/requirements are being fulfilled**
**5. Maintain inventory of Layer 6-monitored AI/ML models & related open governance items, and work with partners to fulfill all ongoing governance requirements**
**6. Build a cross-model view on monitoring requirements and best practices, and establish new agreed upon monitoring metrics to help manage and mature our monitoring practice**
**7. Ensure accuracy and timeliness of model monitoring results, and package them into reports for the Model Owner and other stakeholders**
**8. Analyze the monitoring results for anomalies, developing trends, threshold breaches, and escalate appropriately to Model Owners and stakeholders, and work with team to understand the root causes and to remediate**
**9. Support Audit or other oversight processes for the individual monitored models**

**Qualifications**
- **Minimum three years of experience delivering major data science projects**:

- **Master's degree+ in a related discipline, or equivalent experience**:

- **Expert coding proficiency: python, R, SQL and Scala, cloud architecture**:

- **Expert technical skills: machine learning, data engineering, MLOps, cloud solution architecture, software development practices**:

- **Communication, documentation prep, business acumen and stakeholder management competencies**:

- **Minimum 2 years leading and performing model monitoring activities**:

- **A very organized self-starter who is attentive to detail and a proactive planner**:

- **Experience with operationalizing or enhancing model monitoring processes (an asset)**:

- **Experience navigating large and complex matrix structured organizations"**

**Job Requisition **- Step Completed**

**Who We Are**:
**TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.**

**TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.**

**Our Total Rewards Package**
**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and re