Aircraft Systems

3 weeks ago

Mississauga, Canada De Havilland Full time

De Havilland Aircraft of Canada Ltd. (‘DHC’) is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB. DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offering engineering, aftermarket, new aircraft manufacturing, modifications, parts manufacturing, and flight training. DHC currently has approximately 1,200 employees based in BC, AB and ON as well as in markets and distribution hubs world-wide. Our strong entrepreneurial spirit, together with a culture of empowerment, quality and innovation create opportunities to grow and succeed in an organization with a proud heritage and bright future.

Profile

The Aircraft Systems and Ground Support Equipment Specialist will join the In-Service Engineering Systems & Technical Support team. This position is responsible to provide expertise to customers on the use of Ground Support Equipment. The position is also responsible for providing technical expertise and solutions for in-service issues related to overall product safety, reliability, and maintainability of the aircraft.

Duties & Responsibilities
- Process Operator GSE rental requests to support maintenance and Service Bulletin (SB) tooling requirements. This will include shipping, invoicing, revenue projections, and maintenance of rental tooling.
- Develop a process to manage rental GSE and Tooling needs.
- Provide technical expertise and solutions for operator queries related to tooling, including supporting Aircraft on Ground (AOG) requests.
- Manage technical requests to meet committed turnaround times / customer requirements. This will include supporting AOG requests, troubleshooting assistance, action plans and technical solutions that have short turnaround times.
- Work with Suppliers and internal groups to develop and manage project schedules to achieve customer commitments.
- Create deliverables such as All Operator Messages, Service Letters, In Service Activity Reports and other fleet communications in support of customer tool and GSE needs.
- Prepare reports and communication packages to support customer meetings, regional reviews, conferences, working groups and other initiatives.
- Review options to enhance current rental tool inventory and process with the goal of increasing revenue.
- Provide on-site assistance at operators’ facilities as required.

Education and Professional Qualifications
- You have an Aerospace Engineering degree or AME license.

Experience & Skills
- You have a working knowledge of Aircraft systems, Avionics’ and Structures and you can “think on your feet” in an extremely fast-paced environment.
- You have familiarity with the De Havilland aircraft family.
- You have strong interpersonal and written communication skills
- You must be able to work with a minimum supervision and with cross functional teams.
- You have exceptional organizational abilities

**Requirements**:

- You can complete short notice travel assignments and
- You can work flexible hours to support a 24/7/365 operation.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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