Housekeeping Inspector

**Scope**:
Assists the Director of Housekeeping in managing housekeeping operations to include rooms, public areas and back of the house areas to achieve and maintain the hotel’s high standard of cleanliness.

**Primary Responsibilities**:

- Responsible for conducting daily inspections of all areas cleaned by the Housekeeping Department including the guest rooms and public areas. Records all relevant information on the Housekeeping Inspection Report.
- Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction
- Inspects the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areas.
- Ensure company meet and exceed all cleanliness requirements.
- Communicated with the Housekeeping Manager/Assistant Manager on Room Attendants progress and concerns.
- Perform housekeeping duties if necessary to ensure guest satisfaction.
- Fill out work order tickets as needed and ensure unacceptable rooms are not released back to inventory until items are addressed
- Responsible for notifying the Maintenance Department of any necessary repairs or maintenance work via the completion of maintenance work orders or verbal communication.
- Responsible for assisting the Executive Housekeeper or Assistant Executive Housekeeper in completing room assignments for the Guest Room Attendants from the Housekeeping Report.
- Responsible for serving as the Executive Housekeeper or Assistant Executive Housekeeper in their absence for days off, sick, vacation or other.
- Responsible for wear appropriate uniform and maintain personal cleanliness
- Responsible for performing "other" duties as assigned by management

**Qualifications**:
**Education/ Experience**:
High school diploma or equivalent

Two years experience in housekeeping or similar industry, to include supervisory experience.

Special consideration will be given to those who exhibit exemplary performance.

**Skills**:
Organizational ability.

Attention to detail.

Interpersonal communication skills.

Ability to motivate and direct others.

**Working Conditions**:
Will be required to work nights, weekends, and holidays.

Will be required to work in fast paced, stressful environment.

Will be exposed to and working with household chemicals.

**Physical/ Cognitive Activities**:
This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.

Since supervising a group of employees and inspecting their work is the major responsibility of this position, Assistant Director of Housekeeping spends a significant amount of their workday listening and speaking.

A great deal of time is spent inspecting rooms and public areas usually accomplished by walking to each area assigned, and communicating with employees. A small amount of time is spent unlocking, opening, and closing such items as doors or drawers.

The person in this position spends a significant amount of time utilizing problem solving, counseling, reasoning, motivating, and training abilities.

Mathematical skills and reading abilities are used when preparing reports and reviewing the budget.

Communication devices such as the telephone or pager are frequently used for such functions as communicating with the housekeeping department while on the floor.

At times, a housekeeping inspector will assist the houseperson or room attendants by helping to clean rooms or public areas. This will involve bending, and stretching, etc.

Carrying and/or lifting approximately 50 pounds and pushing and/or pulling approximately 200 pounds occurs frequently.

**Organizational Structure**:

- **Reports to**:Director of Housekeeping, Rooms Director
- **Subordinates**:Room Attendants, Laundry Attendants and Quality Control Coordinators
- **Job title also known as**:Housekeeper Inspector

This job description is a general representation of the duties and responsibilities commonly found for this type of position; it may be modified at an individual hotel based on business necessity.

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed

Application question(s):

- Are you available to work nights, weekends, and holidays?

**Experience**:

- Housekeeping (or similar industry): 2 years (preferred)
- Supervising: 1 year (preferred)

Work Location: In person