Logistics Planner

**Responsibilities**:

- Carrier Relations:_
- Grow & develop strong carrier relationships.
- Monitor and provide feedback on carrier overall performance to the Carrier Logistic Planner
- Proactive communication with carriers to ensure shipments are being executed as scheduled
- Trace status of shipments and provide information back to Shipper Logistics Planner as needed
- Handle initial information on loss/damage and shortage claims on shipments.
- All orders accounted for in real time
- In-transit issues communicated in real time
- Customer Relations / Reporting:_
- Complete TMS shipment updates
- Conduct EDI audits
- Update / Reconcile yard checks
- Book Lumpers
- Track, report and bill accessorial charges
- Corporate Responsibilities:_
- Perform all of the above responsibilities in alignment with our corporate strategic objectives.
- Perform all of the above responsibilities in alignment with our corporate values of LEAD WITH GRACE
- Measurement Responsibilities:_
- Ensure data integrity is high when managing and completing orders
- Verify carrier data is accurate before completing orders
- Other Responsibilities:_
- Support and replace other team members as needed

**Shift**:Weekend Shift** - Monday to Friday - 8am to 5pm

**Skills and Abilities**:

- Must be eager, up for new challenges, and not willing to settle
- Excellent customer service skills and professional demeanour
- Must have exceptional interpersonal and communication skills
- Self-starter with good judgment, well organised, professional and detail oriented individual
- Ability to multi-task and manage priorities, meet deadlines, work under pressure and take on additional tasks
- A good knowledge of North American geography is an asset
- Post-secondary education is required
- Working knowledge of AS400 is preferred
- Able to work in a fast pace environment
- Able to work in a team atmosphere with mínimal supervision

**Work Environment**:

- Ability to work well under pressure and provide follow-up with strong attention to details.
- Ability to work in a team atmosphere with mínimal supervision

**Working for XTL is**:

- 100% company paid benefit premiums after 3 months of employment
- RRSP match program after 3 months of employment
- Competitive Salary
- Open Door policy

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