Store Manager

3 weeks ago

North Vancouver, Canada Freedom Mobile Full time

**A little about us**

At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians - we’re always on the lookout for go-getters that are committed to disrupting the status quo.

Does that sound like you? We’d love to meet you.

**The role**

What we offer
- An Employee Phone Program which gives you access to great deals on phone plans as well as a mobile phone subsidy
- Paid vacation for a healthy work-life balance
- A strong culture of career progression that offers development, growth and internal promotion
- Eligibility to participate in the Store Manager Monthly Bonus Performance Program

**A typical day**

Your primary daily interactions will be with Freedom Mobile customers and your team As a Store Manager, you will
- Be a natural leader and empower others to succeed in their job while encouraging a culture conducive to teamwork, continuous learning and growth and development
- Provide frequent coaching and mentoring to ensure the success of each employee and the team
- Empower your employees to perform to the best of their abilities in creative and engaging ways
- Set clear objectives, give direction and take corrective action as part of effective performance management with a commitment to improvement
- Take ownership for resolving all customer issues, with the ability to take swift and appropriate action in order to retain customers
- Clearly communicate issues and opportunities to executives and effectively relay company initiatives to staff
- Ensure efficient store operations through effective scheduling and recruitment

**Your skills/experience**
- SETTING PERFORMANCE DIRECTION: Translating broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficient, coordinated action.
- INSPIRING OTHERS: Creating a team environment where everyone wants to do their best and deliver results.
- DELEGATING: Broadly sharing responsibility and accountability of both routine and important tasks and decisions.
- DEVELOPING AND MENTORING OTHERS: Having awareness of each person's career goals; hold development discussions and provide challenging tasks and assignments to promote development
- HOLDING PEOPLE ACCOUNTABLE: Supervising progress and results; give feedback effectively and make tough decisions when appropriate.

Experience
- Minimum 2-3 years of progressive retail experience in a management role
- Previous experience in the wireless industry is preferred
- Post-secondary diploma/degree an asset
- Verbal Farsi Skill would be an assets

**Other details**
- This position requires the successful completion of a criminal and credit background check
- You may be required to work in other Freedom Mobile store locations within a 35km radius of your Home Store

Freedomretail

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