IT Technical Advisor

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.
- About the roleDo you dream of exciting challenges at one of Canada's Top 100 Employers?

We are currently looking for an **_IT Technical Advisor _**for our Identity and Access Management team. Join our dynamic team and come play an essential role in supporting our growth.

**Workplace**: Anjou (7101, Jean-Talon Est)

**What you’ll do here**:

- Creation / modification / deletion of advanced complexity access (Unix, Oracle, Windows, etc.)
- Manage the entire life cycle of broker and employee accounts.
- Manage service SLAs and KPIs, the overall quality of IAM service deliverables and drive continuous improvement.
- Participate in annual reviews, audits, quality assurance systems, surveys, mainframe maintenance, etc.
- Manage the main stakeholders of the IAM security services.
- Analyzes, identifies and corrects access risks in the different systems.
- Intervene in critical situations in the event of system failures.
- Ensure the management and integrity of user identity by following the procedures in place to secure the use of computer systems.
- Help Level I problem-solve and act as an escalation point for Level I.
- Participate in the development of documentation intended for users in conjunction with the various support services of the company.
- Qualifications**What you bring to the table**:

- Degree in computer science
- Minimum of 3 years in an identity and access management position
- In-depth knowledge of Unix, Oracle, Windows environments.
- Knowledge of identity governance solutions (SailPoint, etc.) (an asset)
- Experience and knowledge in the insurance industry (an asset)
- Team spirit
- Attention to detail
- Analysis and synthesis
- Be action-oriented

**Here are a few reasons why others have joined our team**:

- An award-winning, inspiring workplace that supports its people and recognizes great work
- Stimulating, challenging projects and development opportunities to help you grow your skills and career
- A comprehensive financial rewards program that recognizes your success
- An extensive, flexible benefits package
- An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
- A $350 annual wellness account that promotes an active lifestyle

**Flexible Work Arrangements**

We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.
- Closing Statement**We are an Equal Opportunity Employer**

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.