Concierge - Pt
1 week ago
Weekdays (6AM - 2PM)
- If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us
- The Concierge is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.
- As a Concierge your typical day will impact in the following ways:
- Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
- Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.
- Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.
- Providing clerical and computer support to all managers as requested.
- Completing required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
- Performing other duties as assigned.
Must haves:
- Completion of grade 12 education.
- Excellent verbal and written communication skills.
- Positive attitude and proven customer service skills through related work experience.
- Proven organizational skills and ability to multi task.
- Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
- All applicants must successfully pass the prescribed Vulnerable Sector Check. Applicable to Ontario applicants.
Bonus Points for having:
- Additional applied courses i.e. office administration preferred.
Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.
- For Ontario locations, in accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment, selection and assessment process.