IT Build Analyst Ii
6 months ago
**IT Build Analyst II**:
- 424199BR
**Job Category - Primary**
- Technology Solutions
**Work Location**
- 310-320 Front Street West Corporate
**Employment Type**
- Regular
**City**
- Toronto
**Time Type**
- Full Time
**Province/State**
- Ontario
**Hours**
- 37.5
**Workplace Model**
- Hybrid
**Pay Details**
**Department Overview**
**Building a World-Class, Diverse and Inclusive Technology Team at TD**
We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.**TD IT Build** covers a number of functional disciplines or practice areas. These technology professionals demonstrate incredible commitment through their participation in a combination of build-related functions or activities, such as:
- Application and implementation of platform design patterns and standards for infrastructure components across various platform domains;
- Delivery Management functions within the build mandate to co-ordinate and drive deployment
- related activities;
- Structured focus on project delivery to implement deliverables for their respective and specialized areas of infrastructure build; and
- Specialized Services functions that provision contact center infrastructure and network-related infrastructure work for Real Estate and/or Branch environments, hardware assets etc.
There’s room for you to grow in all of it.
**Job Details**
**About This Role**
Meaningful work is fueled by meaningful performance and career development conversations with your manager. **Here's some of what you may be asked to perform**:
- Give specialized support (like research, installation, configuration, provisioning, systems support) and meets or exceeds established standards/service levels, while minimizing operational risk.
- Promptly communicate, escalate and resolve issues.
- Conduct research, build solutions, maintain documentation.
- Provide quality service and solutions to clients.
- Help evolve the base infrastructure and operational environment, deploy new technologies.
- Build, deploy base infrastructure components (e.g. servers, operating systems, middleware) for all environments.
- Maintain base infrastructure components, work with third-parties to report problems, and receive fixes.
- Monitor system life cycles, ensure specifications and functionality support our objectives and architecture decisions, redevelop when necessary.
- Use metrics to monitor environment performance, pinpoint ways to boost performance and resource utilization.
- Ensure effective change management.
- Maintain secure computing facilities and technical infrastructure and architecture.
- Be aware of and follow necessary processes/standards, business technology architecture, risk and production capacity guidelines.
- Know and follow both disaster and business recovery plan standards, policies and procedures.
- Introduce ways to enhance revenue, customer experience and reduce costs.
- Make effective use of cost management processes.
- Execute test plans, monitor, report results, resolve issues.
- Develop business cases, RFI/RFP and service level agreements.
- Embrace teamwork to resolve critical service issues.
**Job Requirements**
**What can you bring to TD?** Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:
- Undergraduate Degree or Technical Certificate.
- 3-5 years relevant experience.
- Commitment to staying abreast of industry and business trends.
- Readiness to serve as a technology, trends and processes "go-to" resource.
- Strong ability to perform problem determination, including data gathering and analysis.
- Great comfort-level acting as a reference for team or clients.
**Additional Information**
**Join in on what others in TD Technology Solutions are doing**:
- Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
- Learn voraciously, stretch your thinking,
**Company Overview**
**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with e
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