Quality Assurance Tester

4 weeks ago

Ottawa, Canada Civix Full time

**Quality Assurance Tester**

Civix is seeking to hire an experienced Quality Assurance Professional to join our Grants Management team. Civix has a web-based Grants Management software product that is used by Emergency Management Agencies in the United States to manage Federal and State grant money related to disaster recovery work.

The Grants Management team maintains, enhances, implements and supports this Grants Management software product. The Grants Management Team has a need to expand its product testing and quality assurance capacity, enhance the depth of testing and measure the quality of the software development lifecycle process from requirements gathering to live deployment.

**General Responsibilities**:

- Perform testing on bug resolutions to ensure bugs are fully resolved
- Perform testing within specific timelines on new features and functionality to ensure they meet the business requirements
- Develop and document testing strategies, test cases, and testing processes that can be shared with the team
- Make recommendations on testing tools and testing approaches
- Assist with strategies to measure quality throughout the entire software lifecycle from requirements gathering to Live deployment
- Recommend metrics to help measure the quality of the product and the process
- Assist with data collection for measuring quality improvements
- Become intimately familiar with all aspects of the Grants Management Software
- Provide documentation of test results. Ensure reproduction steps are clearly elaborated so that programmers can reproduce and fix issues
- Clearly communicate (written and verbal) test findings to team members as needed.
- Ensure bugs are logged and flagged properly within our ticketing software
- Engage in continuous improvement of the QA process.
- Operate both independently and as a team in a fast paced and demanding work environment where strong organization and multitasking skills are required

**Required Skills and Experience**:

- Must have experience with testing custom off the shelf software that requires ongoing customization
- Proven work experience as a Software Tester and/or Analyst for custom software implementations
- Testing experience and experience facilitating User Acceptance Testing (UAT)
- Tech savvy with the ability to quickly adapt as new technology is implemented
- Strong knowledge of testing methodologies
- Excellent written and verbal communication skills
- Solid organizational skills with attention to detail and multi-tasking skills
- Not just track tasks from a high level but get down in the details, understand problems and propose solutions
- Must be located within Canada or the United States
- Minimum 3 years of experience in manual testing experience

**Education/Certification**:

- Diploma or Bachelor’s Degree
- Testing/ QA Certification (Asset)

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