Front Counter Person
1 month ago
GCL Diesel has been building customer relationships for 50 years. Since our inception in 1972, GCL has grown from one man’s vision to one of North America’s premier diesel service companies, employing over 60 people in our 36,000 square foot Edmonton facility.
As a Front Counterperson, you will be responsible for providing exceptional service to customers coming in for a visit to our location.
**Responsibilities**:
- Provide excellent customer service from start to finish for customers
- Taking ownership of customer requests, accessing information from other team members as needed.
- Perform intake procedures for incoming goods for Service
- Audit and track customer-owned goods as they move through the building
- Process and release goods from parts and service departments to front counter customers
- Work closely alongside service advisors to ensure a successful customer experience
- Other duties as required
**Skills**:
- Attention to detail and ability to maintain a high level of cleanliness
- Ability to work independently and prioritize tasks effectively
- Strong communication skills to interact with colleagues and supervisors
- Parts and Service experience is an asset but is not required
We provide ongoing product knowledge and safety related training.
**Benefits**:
- Casual dress
- Dental care
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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