Fill Crew Associate

2 weeks ago

Richmond, Canada Canadian Tire Full time

Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

**Summary**:
The Fill Crew Associate is a member of the Logistics Fill Team and has a key role in ensuring that products are transported from the warehouse to the sales floor in an efficient manner. This position includes a lot of lifting and carrying.

**Main Responsibilities and Tasks**:

- Receives, scans, verifies, and stores all incoming and overstock products according to established procedures and policies.
- Ships returns and completes proper paperwork.
- Provides the team with the necessary supporting processes to enhance the overall customer experience within the store through:

- Maintaining housekeeping disciplines in the warehouse in order to facilitate location of products by all staff.
- Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.
- Delivering and assembling merchandise as required.
- Reconciles inventory differences.
- Prepares merchandise for filing, sorts and fills merchandise carts for the retail floor.
- Is responsible for garbage disposal, cardboard recycling, and the disposal of broken products in accordance with store policy.
- Processes damaged and returned claims.
- Repairs broken packages as needed.
- Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.
- Is responsible for the safe operation of all warehouse equipment (forklift, skyjack etc.).
- Handles dangerous goods and hazardous products according to established procedures.

**Requirements**:

- Open availability to include days, evenings and weekends is required.(stores operating hours)
- Results-oriented individual.
- Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.
- Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to resolve retail and/or customer issues.
- Ability to adapt and cope with challenging and changing situations.
- Positive attitude, punctuality, and solid work ethic.
- Certification in forklift and skyjack (or scissor lift) is preferred.

**Required Skills and Abilities**:

- Strong customer service skills is reqiured.
- Results-oriented individual.
- Effective written and oral English communication skills is required.
- Mandarin is an asset.
- Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.
- Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to resolve retail and/or customer issues.
- Ability to adapt and cope with challenging and changing situations.
- Multi-tasking is essential.
- Positive attitude, punctuality, and solid work ethic.
- Certification in forklift and skyjack (or scissor lift) is preferred.

**More about the position**:
**Potential Career Opportunities**
- Next levels: Promotions Associate, Supervisor, Warehouse Manager and Promotions Manager.
- Other retail, customer service and management opportunities in a large network of more than 500 Canadian Tire stores across the country.
- Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark"s, FGL Sports Ltd, Canadian Tire Corporation Limited, and Canadian Tire Financial Services).

**Physical Demands and Working Conditions**

In compliance with the store"s Health and Safety Policies and Procedures:

- Standing/walking for 8 hours.
- Using lift equipment.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent basis. Merchandise items may vary in weight from “light" to “heavy".
- Lifting and turning repeatedly throughout the shift.
- Lifting and twisting above the shoulder, from the floor to shoulder, and floor to waist.
- Ability to go up and down a ladder and stairs while carrying merchandise.
- Walking and carrying things at the same time and pushing/pulling, as required.

**Background Check Requirements**:
**Employment Verification**:
High-School or Equivalent

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