Food & Beverage Lead Server

3 weeks ago

Kingston, Canada Holiday Inn Kingston Waterfront Full time

**THE OPPORTUNITY**:
FOOD & BEVERAGE LEAD SERVER

REPORTS TO FOOD & BEVERAGE MANAGER

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE ROLE**:
The Food & Beverage Supervisor is generally responsible to assist in the management of the F&B outlet(s) to ensure that quality and service standards are met and to ensure food and beverage profits are maximized.

**ACTIVITIES**:
The duties and responsibilities for the Food & Beverage Supervisor include, but are not limited to the following:

- Conducts pre-shift meetings to inform staff of daily events; reviews daily specials.
- Ensures side work duties are complete and tables are set before, during and after operating hours.
- Ensures all food items from kitchen and all buffets have a good presentation.
- Supervises activity in food and beverage outlet(s) including restaurant, bar and room service to ensure smooth operation and guest satisfaction.
- Ensures outlet adheres to all standards as outlined by brand and hotel guidelines.
- Schedules employees according to forecast; monitors employee tardiness and absences.
- Instructs employees in the proper performance of their duties.
- May participate in the recruiting process and assists with employee training and development.
- Provides recommendations for employee performance management and evaluation to support the career development of employees under their supervision.
- Notifies manager of incidents or conflicts that affect normal business operations or guest service.
- Maintains standards of food and beverage quality and guest services, resolves guest complaints.
- Participates in monthly inventories. Initiates programs to reduce breakage and loss in China, Glass and Silver.
- Maintains open lines of communication with all employees and departments.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Works within budget guidelines and gives this consideration when making any purchasing decisions. Works to ensure profits are maximized.
- Assists in the development of short-term financial and operational plans for the outlet which support the overall objectives of the outlet and the hotel.
- Assists the Food and Beverage Manager and the Hotel Sales Department in promoting the outlet.
- Fulfills Manager on Duty shifts
- Provides a professional image at all times through appearance and dress.

**Note: Other duties as assigned by supervisor or management**

**COMPETENCIES WE ARE SEEKING**:

- Minimum of 2 years of experience supervising or leading a Food & Beverage Team in a fast-paced environment;
- Post-secondary Food and Beverage/Hospitality program is an asset;
- Guest oriented and service minded;
- Excellent communication and organizational skills with the ability to multi-task and work well under pressure;
- Hands-on approach to training, and commitment to developing the team;
- Quick thinking and able to spot and resolve problems efficiently;
- Certified in provincial responsible liquor service and sales program;
- Proficient knowledge of various computer software programs (Microsoft Office, Outlook, POS)
- Up to date with food and beverage trends and best practices;
- Able to run the floor and give directions to team members;
- Flexible availability, able to work various shifts and weekends.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Morning shift

Ability to commute/relocate:

- Kingston, ON: reliab

  • Food & Beverage Lead Server

    3 weeks ago

    Kingston, Canada Holiday Inn Kingston Waterfront Full time

    **THE OPPORTUNITY**: FOOD & BEVERAGE LEAD SERVER REPORTS TO FOOD & BEVERAGE MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices. Our company culture is built on...

  • Food & Beverage Servers

    2 months ago

    Kingston, Canada Tom's Place Best Western Fireside Inn, Kingston Full time

    Job Summary: We are seeking a skilled and enthusiastic Food & Beverage Servers to join our team. As a Beverage Server, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our beverage service. This is a dynamic role that requires excellent communication skills, attention to detail, and the ability to work...

  • Food and Beverage Server

    3 weeks ago

    Kingston, Canada DoubleTree by Hilton Kingston Full time

    FOOD AND BEVERAGE SERVER BASIC FUNCTION: Food and Beverage servers work in the restaurant and banquet areas of the hotel, serving guests exceptional food and beverage and ensuring that their meetings are productive, successful and memorable. They perform key server duties in The Cannery Kitchen and Social, help expedite and deliver room service orders,...

  • Food and Beverage Server

    2 weeks ago

    Kingston, Canada Denny's Full time

    '''Job Overview:''' We are seeking a friendly and customer-oriented Beverage Server to join our team. As a Beverage Server, you will be responsible for providing exceptional service to our guests while ensuring their satisfaction with their beverage orders. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to...

  • Food & Beverage Servers

    5 days ago

    Kingston, Ontario, Canada Tom's Place Best Western Fireside Inn, Kingston Full time

    Job Summary:We are seeking a skilled and enthusiastic Food & Beverage Servers to join our team. As a Beverage Server, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our beverage service. This is a dynamic role that requires excellent communication skills, attention to detail, and the ability to work in...

  • food and beverage server

    4 weeks ago

    Kingston, Canada 2715206 ONTARIO INC. Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksMust be of legal age to mix and serve alcoholic beveragesAddress customers' complaints or concernsPrepare and serve specialty food at customers' tablesPresent bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room...

  • food and beverage server

    2 weeks ago

    Kingston, Canada 2715206 ONTARIO INC. Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksMust be of legal age to mix and serve alcoholic beveragesAddress customers' complaints or concernsPrepare and serve specialty food at customers' tablesPresent bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room...

  • food and beverage server

    5 days ago

    Kingston, Ontario, Canada 2715206 ONTARIO INC. Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksMust be of legal age to mix and serve alcoholic beveragesAddress customers' complaints or concernsPrepare and serve specialty food at customers' tablesPresent bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room...

  • food and beverage server

    4 weeks ago

    Kingston, Canada 2715206 ONTARIO INC. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksMust be of legal age to mix and serve alcoholic beveragesAddress customers' complaints or concernsPrepare and serve specialty food at customers' tablesPresent bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billingsDescribe...

  • food and beverage server

    3 weeks ago

    Kingston, Canada 2715206 ONTARIO INC. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksMust be of legal age to mix and serve alcoholic beveragesAddress customers' complaints or concernsPrepare and serve specialty food at customers' tablesPresent bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billingsDescribe...

  • Food and Beverage Banquet Server

    4 days ago

    Kingston, Ontario, Canada Tulips and Maple Catering Inc. Full time

    Food & Beverage Banquet ServerOnsite and Offsite Catered Events - Kingston, ONTulips & Maple CateringTulips & Maple Catering, a company under the Brown's umbrella, is in one word, a catering company that is passionate. Whether it is planning a personalized wedding, an elegant themed gala, an important corporate gathering or a festive party at home; our team...

  • Food and Beverage Server

    2 weeks ago

    Kingston, Canada The Mansion Full time

    **Job Overview**: **Duties**: - Greet customers in a friendly and professional manner - Take and deliver beverage orders promptly - Serve alcoholic and non-alcoholic beverages - Maintain cleanliness of the bar area and tables - Check identification to verify legal drinking age - Upsell additional products when appropriate - Handle cash transactions...

  • Food and Beverage Server

    1 day ago

    Kingston, Canada Miss Bāo Restaurant + Cocktail Bar Full time

    Join the vibrant team at Miss Bāo Restaurant + Cocktail Bar, a dynamic Asian Fusion full-service establishment nestled in the heart of downtown Kingston. We're on the lookout for exceptional individuals to become integral members of our stellar service team. As a crucial part of the Miss Bāo experience, you'll go beyond ensuring our valued guests have an...

  • Food and Beverage Server

    4 weeks ago

    Kingston, Canada Smitty's Family Restaurant Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 35 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset **Work setting**: - Restaurant - Urban area **Tasks**: - Must be of legal age to mix and serve alcoholic beverages - Address customers' complaints or concerns - Present bills to customers and accept...

  • Food and Beverage Server

    2 weeks ago

    Kingston, Canada Smitty's Family Restaurant Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 35 hours per week - Education: No degree, certificate or diploma - Experience: Experience an asset **Work setting**: - Restaurant - Urban area **Tasks**: - Must be of legal age to mix and serve alcoholic beverages - Address customers' complaints or concerns - Present bills to customers and accept...

  • food and beverage server

    4 weeks ago

    Kingston, Canada 2692112 Ontario inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingRestaurantTasksAddress customers' complaints or concernsPrepare and serve specialty food at customers' tablesPresent bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billingsDescribe menu items including...

  • food and beverage server

    2 weeks ago

    Kingston, Canada 2692112 Ontario inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingRestaurantTasksAddress customers' complaints or concernsPrepare and serve specialty food at customers' tablesPresent bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billingsDescribe menu items including...

  • food and beverage server

    3 weeks ago

    Kingston, Canada 2692112 Ontario inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRestaurantTasksAddress customers' complaints or concernsPrepare and serve specialty food at customers' tablesPresent bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billingsDescribe menu items including daily specials...

  • food and beverage server

    4 weeks ago

    Kingston, Canada 2692112 Ontario inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRestaurantTasksAddress customers' complaints or concernsPrepare and serve specialty food at customers' tablesPresent bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billingsDescribe menu items including daily specials...

  • Server - Food and Beverage Services

    3 weeks ago

    Kingston, Canada Travelodge LaSalle Hotel Kingston Full time

    Education: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Work setting**: - Restaurant - Hotel, motel, resort **Tasks**: - Must be of legal age to mix and serve alcoholic beverages - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Advise on menu selections -...