Product Owner

5 days ago

Mississauga, Canada Specialty Health Network Inc. Full time

**Location**:
1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

**Why this role is important?**

What You’ll Do:
The Product Owner will demonstrate strong business analysis skills and technical savvy. They will collaborate with cross-functional teams across the enterprise to define the value of product MVPs and own definition, creation and maintenance of user stories.
- Job Description
- Be responsible for the product backlog including daily prioritization, grooming and generally keeping the dev team unblocked and running as fast as possible
- Write clear and actionable user stories and acceptance criteria that capture user needs and drive development efforts
- Conduct regular reviews of completed work with stakeholders, gather feedback, and adjust the product backlog accordingly
- Serve as the primary point of contact for stakeholders, gathering feedback and ensuring their needs are understood and addressed
- Oversee each deliverable and user story from initiation to implementation. This includes working with development, quality, and implementation teams to ensure change criteria are being met, as well as the final product’s alignment to business expectations
- Understand user problems and translate them into clear technical specifications for our development teams
- Critically assess feature requests and requirements to eliminate the non-essential- Conduct regular feedback sessions to ensure we are prioritizing the features that deliver the most value to the business
- Executes all relevant deliverables related SHNs digital health strategy, and actively participates in all related meetings
- Participates on the programs lead meetings and supports/leads project-based work, as appropriate
- Engages with stakeholders to ensure diverse perspective and voice is included in all efforts
- Thoroughly understand the end-to-end customer experience and strive to improve the experience across all aspects of the journey
- Develop and continuously iterate on the digital strategy, vision and roadmap enabling the business teams to drive their P&L goals
- Run feature prioritization sessions and work closely with design and development teams to bring features to market while ensuring feasibility, built-in quality and milestones are met
- Continuously measure core success metrics and identify opportunities to iterate and improve features and offerings
- Prioritizing and handling multiple tasks, including researching and analyzing pertinent client, industry, and technical matters and utilizing problem-solving skills.
- Works with SHN and LCL stakeholders to identify and support opportunities to integrate and streamline digital health strategies and solutions to support improved efficiency, value, and colleague/patient/provider experience
- Facilitates sharing of local best or leading practices to support spread, scale, and integration of successful digital/virtual initiatives
- Participate in collecting feedback from users and translating these findings into product development
- Promote Agile & Product best practices as well as becoming a customer champion

**What you’ll bring to this role**:

- An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.
- A demonstrated commitment to valuing differences and working alongside diverse people and perspectives.
- A curiosity for modern technology and learning how it can enable businesses and organizations to deliver better and differently.
- A sense of camaraderie and teamwork. The ability to work with shared resources pools and manage conflicting priorities and business requirements
- Relevant experience, either from consulting & professional services or in an industry role. Strong communication, presentation and writing skills.
- Ability to manage conflict, and aptly represent department policies and processes
- Ability to prioritize initiatives and self-manage day to day tasks
- A solid understanding of product management principles and a set of tried & true methodologies Ability to help others think critically and share complex technical solutions to non-technical audiences both orally and in writing

**Why work at Shoppers Drug Mart?**

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a pur

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