Team Lead

4 weeks ago

Vaughan, Canada The Group Master Full time

**Master, for over 70 years**
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
**It's good to work with us**
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.

Join Master Group as a Team Lead and Refresh Your Career

At Master, we foster a dynamic, stimulating, and enjoyable work environment. With a commitment to open communication and collaboration, we cultivate strong relationships and a teamwork culture that drives our success.

Why Join Us?
Enjoy a consistent work schedule from Monday to Friday, 2:30 PM to 11:00 PM, with no weekend shifts. As a Team Lead, you’ll play a vital role in supporting the Warehouse Manager and leading the team to success in daily operations.

RefreshYourCareer

**What you will accomplish with us**:
As a Warehouse Team Lead, you’ll oversee the smooth operation of the warehouse, lead and motivate the team, and provide exceptional customer service while ensuring safety and organization.
- Deliver outstanding customer service, resolving inquiries and complaints effectively.
- Ensure the warehouse meets Master’s high presentation and operational standards.
- Develop strategies to promote team adherence to company policies and performance goals.
- Oversee daily tasks, including preparing deliveries and managing inventory accuracy.
- Lead, guide, and train the warehouse team to excel in their roles.
- Support the Warehouse Manager and take charge in their absence.
- Manage inventory processes, including receiving goods, picking and packing orders, and organizing stock.
- Maintain a clean and safe work environment, adhering to all safety regulations.

**What You Bring to Our Team**:

- Proven leadership skills with the ability to motivate and guide a team.
- Strong organizational abilities and a proactive, problem-solving mindset.
- Resourcefulness and initiative to handle challenges effectively.
- Enthusiasm for customer service and a strong work ethic.

**Requirements**:

- High school diploma completed.
- Valid forklift certification (counterbalance and reach truck).
- Previous leadership or supervisory experience in a warehouse setting (an asset).
- Dangerous goods certification (an asset).
- Ability to lift or move heavy products.
- Experience or training in a similar position.
- Safety footwear is required.

Join a supportive and vibrant environment where your leadership and skills are valued.

Together, let’s achieve great things

**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy

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