Tour Guide

**What will you do in this job?**

Tour Guides at _Muskoka Cruises_ demonstrate a positive attitude and excellent communication skills to ensure that a high level of customer service is given to each guest.
- Have fun sailing on the rivers and lakes in beautiful Muskoka. When we’re having fun, our guests have fun too.
- Provide an exciting tour experience in accordance with our programming standards to ensure all visitors to Muskoka have a unique, memorable, and exciting experience
- Assist guests with any needs while on tour, including assistance on/off the boat, photograph taking, answering questions
- Develop and deliver exciting commentaries
- Follow Muskoka Cruises Policies with respect to passenger tracking, maintenance logs, client services, etc.

**Compensation**:The starting salary for this position is $25-$30/h

**What perks can you expect?**
- Fresh air and lots of it
- Spend your days on the water in a magical Muskoka
- Free access to boat tours for staff and family
- The chance to spend time in an inclusive culture and make life-long friends
- An awesome tan
- Paid on-the-job training
- Your place of work is on the water, not in a cubicle.
- Meet people from all over the world.
- Super Fun

**What skills and experience do you need for this job?**
- Passionate and energetic individual who enjoys engaging with guests
- Strong desire to create long-lasting positive memories for guests
- Relaxed, flexible, and able to handle a few curve balls
- Committed to a Safety-First approach
- Committed to our highest quality of cleaning standards
- Work ethic and commitment to the team and guest experience
- Internally motivated with a consistently high level of energy
- Enjoy a busy, fast-paced environment
- Comfortable on your feet for extended periods in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
- Must meet the organization's grooming and appearance standards
- High attention to detail and good communication skills
- Strong customer service skills
- Ability to effectively manage your time
- Public speaking skills
- Must be 18 years of age and a Canadian citizen or permanent resident
- Marine First Aid required (we will schedule training)
- All employees must consent to a criminal record check

**What will your environment be like?**

This lifestyle position starts in April and runs until October 31, 2025
- Sunny. You will get to enjoy the beauty of being on the water every day.
- Beautiful. You’ll be in an iconic, unforgettable, and inspiring location. You’ll see fantastic scenery. You’ll participate in team events - and fun
- Our home is filled with trees, lakes, and blue skies rather than buildings, freeways, and smog.
- Busy. You need to be prepared for walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance) required.

**Elevate Your Resume**:
A position as a _Tour Guide at Muskoka Cruises_ will be an excellent addition to your resume. It will showcase your audience communication skills to prospective employers, as well as make you a big hit at weddings, funerals, and birthdays.

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This job description describes this role at a high level, but no document can anticipate every single task, issue, or project that could come up. We’re a team and believe that we succeed together - these job duties may change based on the needs of the team and the company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. _Muskoka Cruises_ will make any reasonable accommodations to help a person with disabilities perform their job. This job is based in Muskoka, Canada. Relocation to the area and the legal ability to work in Canada is required.

**Job Types**: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 7 months

Pay: $20.00-$25.00 per hour

Expected hours: 28 - 40 per week

Additional pay:

- Bonus pay
- Retention bonus
- Tips

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Port Carling, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2025-04-14