Evs Attendant-pet

Under the direct supervision of the Manager or Supervisor of the **Maintenance and Facilities Department, this Part-time **Housekeeping Attendant **p osition is responsible for daily cleaning and maintenance of all public areas, and above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.

**Primary Responsibilities**
- Exceeds guest expectations by providing outstanding customer service.
- Vacuums hallways, ceiling vents, meeting rooms and public areas
- Cleans and dusts fixtures, walls, signs, sconces, stairwells, doorframes, etc.
- Maintains all housekeeping storage areas
- Cleans offices and meeting areas
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership, regulatory bodies and employees
- Contributes to a team of engaged colleagues who care passionately about the business, site operations, and delivering a great guest experience.
- Contributes toward workplace health, safety, and wellness initiatives.
- Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints.
- Performs other duties as assigned or directed

**Education & Qualification Requirements**
- People-focused and committed to service excellence
- Proactive and solution-oriented with a drive to succeed
- High School Diploma
- Housekeeping/janitorial experience an asset
- Smart Serve certificate