Inside Sales Representative
4 days ago
**Job Overview**
Code Electric is a leading manufacturer of Electrical Enclosures, Power Distribution Kiosks, Custom Metal Fabrication, Cable Tray and C3 Commercial Metal Planters. We have a solid 45-year history in B.C. and due to our continued growth, we have an exciting opportunity to add to our Sales and Quotations Team. We are located in a modern building, close to the river with access to walking / biking trails, lots of shopping and a variety of restaurants. We emphasis a great team environment by enjoying summer BBQ's, fun team building activities, potlucks and more.
If you are experienced in customer service / inside sales in an office environment and are a dynamic, positive and self-motivated individual that enjoys building customer relationships and has excellent communication skills then this position is a great fit. At Code we focus on providing an excellent customer service experience as well as a great work environment.
Job Description
- **Primary Tasks**: Quotations, quote follow up, order entry, customer service.
- Prepare quotations and pricing for customers on stock and custom items.
- Assist customers with product information, orders, pricing, returns, delivery and general inquiries
- Process orders accurately and efficiently using our ERP system.
- Resolve customer complaints with empathy and a focus on problem resolution.
- Collaborate with other departments to ensure seamless customer experiences.
- Establishing and maintaining a strong rapport with customers
- Collaborate with outside sales to assist with sales growth and market information.
- **Supplemental Tasks**: Invoicing, some purchasing
Desired Skills and Experience
- Fluent in English with excellent communication and inter-personal skills a must
- 2+ years of prior experience in customer service or sales is required
- Ability to accomplish multiple tasks simultaneously with speed and accuracy.
- Microsoft Office (Word, Excel, Outlook) & ERP System
- Proficient in data entry to accurately record customer information.
- Manufacturing industry experience
- Strong phone etiquette and active listening skills.
- Enjoy building customer relationships
- Ability to analyze customer needs and recommend suitable solutions.
- Enjoy working in a fast-paced environment independently and as part of a team.
- Honesty, reliability and a positive attitude are a must
- No cold calls -- we have an established customer base
Pay: $50,000.00-$63,000.00 per year
**Benefits**:
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- inside sales: 2 years (preferred)
Work Location: In person
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