Social Media and Website Specialist

1 month ago


Burlington, Canada Fix Network Full time

**Your career can go a long way with Fix Network**:
Fasten your seatbelt **Fix Network** is looking for someone to fill our **Social Media and Website Specialist** role. The **Social Media and Website Specialist** will be responsible for coordinating and advising the social media and digital businesses/brands across all relevant channels. In addition, this position will assist the Website and Digital Content Manager in developing and maintaining corporate websites.

**If you are dynamic, well organized, and able to work in a fast-paced, entrepreneurial world, we are looking for a person like you.**

***Your responsibilities as a Social Media and Website Specialist at Fix Network;**:

- Handling online reputation management across digital channels by monitoring and responding to customer inquiries and reviews on all digital channels; liaising with Customer Service team and regional marketing managers when required.
- Utilizing and sharing expertise in social media platforms by maintaining and building a strong online company voice.
- Facilitating the onboarding of new shop locations onto all required digital platforms and websites.
- Supporting Regional Marketing team in implementing local campaigns on social media channels.
- Creating engaging and creative social media content.
- Generating social media reports.
- Supporting Website and Digital Content manager in managing and maintaining corporate websites including being the first point of contact for website changes.
- Writing website copy, blogs and other communications
- Ability to provide effective customer-service and to actively listen and appropriately respond to colleagues, stakeholders, and supervisor needs/requests.
- Other duties as assigned.

**To be successful in this role, you will need**:

- Bachelor's degree or diploma in digital marketing, communications, or related field.
- Excellent knowledge of Facebook Business Manager and Google Business platforms.
- Working knowledge of WordPress.
- Excellent verbal and written communications skills.
- 2 years of experience working in social media/digital marketing or communications role.
- Bilingualism (French and English, written and spoken) is an asset.

**Why Fix network ?**:
In addition to joining a young, dynamic and highly motivated team in a flexible and constantly evolving work environment. You will have access to the following benefits:

- Employer's contribution to the **RRSP**:

- **Training and development**: Learning doesn't stop when you land a job. So we're committed to supporting you by investing in world-class training programs.
- **Medical insurance** for you and your family.
- **Internal career** opportunities
- **Equipment provided** by the employer
- Hybride work model

Our story began in 1992 with the founding of Fix Auto Collision in Quebec, Canada. **Fix Network** is the fastest growing automotive aftermarket service provider in the world, with over 2,000 shops in 21 countries. The Fix Network family of brands includes **Fix Auto, ProColor Collision, NOVUS Glass, SRP and Speedy Auto Service**. And we're just getting started As we expand our business footprint around the world, we are always looking for dynamic people to keep **Fix Network** in a leadership position.



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