Pharmacy Assistant
3 days ago
SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.
DUTIES & RESPONSIBILITIES:
- Greet customer promptly and gather prescription information according to Standard Operating Procedures Perform. Ensure customers requiring counseling (OTC or Rx as defined by operating standards and/or legal policies) are referred to the pharmacist in a timely and appropriate manner.
- Resolve customer issues according to established standards, ensuring appropriate intervention by the pharmacist
- Maintain and control the cash register in the dispensary in accordance with cash handling policies and procedures
- Managing customer inquiries both in person and over the phone Adhere to all confidentiality and privacy requirements
- Receive new and repeat prescription orders in accordance with Standard Operating Procedures Prepare and submit orders (e.g. medications, OTC's, special orders) with the exception of controlled drugs and narcotics
- Adjudicate third party billing, online and manage manual Third-Party Accounts, collecting outstanding monies from customers where necessary
- Answer telephone, ensuring that appropriate telephone etiquette is observed at all times and referring to a pharmacist when necessary Manage incoming faxes according to Pharmacy Standards of Practice
**Salary**: $17.00-$20.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- pharmacy: 1 year (preferred)
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