Manager Records

4 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 34309

**Job Category**:Audit, Compliance & Inspections

**Division & Section**:Toronto Building, Tor Bldg Business Operations

**Work Location**: 2 Hobson Avenue

**Job Type & Duration**:Full-time, Permanent

**Salary**:$122,000 - $158,105.00, Wage Grade 8.

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

Qualified List will be established to fill permanent and temporary positions.

**Number of Positions Open**: 1

**Posting Period**: 17-Mar-2023 to 14-Apr-2023

**MANAGER, RECORDS & INFORMATION CENTRE**

**Permanent, full-time position with Canada’s largest municipality - Toronto, ON**

**City of Toronto**’s Sign By-law.

As
**Manager of the Records & Information Centre, **you’ll play a pivotal role within Toronto Building by providing focused, strategic leadership in the operation of digitization, building records management and routine disclosure to ensure efficient service delivery to the public and to internal and external stakeholders.

Reporting to the Director, Building Deputy and Chief Building Official (CBO), you’ll establish and manage the Division's quality management framework, procedures, policies and standards for quality assurance, quality control and testing for digitized records. This will include overseeing the management and digitization of the records lifecycle to ensure their storage, access, retention, categorization, destruction, privacy and security comply with laws, regulations, policies, plans, and procedures. Proactively anticipating, managing, communicating and mitigating information and records management issues, you’ll resolve problems to ensure timely resolution of outstanding issues and a rapid response to customers.

**Sharing expertise and promoting innovation**

We'll rely on you, as an experienced and innovative leader in information governance and records management, to make recommendations on the modernization and transformation of record-keeping, from managing paper and microform records to managing digital information in compliance with applicable legislation and divisional policies, procedures, and quality standards. You're equally prepared to respond to questions from news media, in consultation with the CBO’s Office and Strategic Communications, on specific projects and respond confidently and expertly to technical, policy and procedural questions.

**Championing compliance and collaboration**

Acting as a customer-centric leader, you’ll champion the Mission, Vision, and strategic direction of Toronto Building, and meet with public stakeholders and interest groups to provide advice and facilitate information exchange with other municipalities, provincial and federal governments. You’ll also meet with government authorities to consider legislative changes, public consultations and regulatory interpretations affecting the Division and the Centre. Managing divisional responses to Freedom of Information requests, in compliance with Municipal Freedom of Information and Protection of Privacy Act, municipal bylaws and other legislation related to privacy and records retention will be another integral part of this key position.

**Full team and budget accountabilities**

As would be expected of a managerial role like this, you’ll lead, motivate and train a diverse workforce, supervising the day-to-day operation of all assigned staff, ensuring effective teamwork, and high standards of work quality and organizational performance, and promoting continuous learning and innovation. This comprehensive mandate will involve setting service delivery performance targets, and monitoring and evaluating staff performance against those targets, leading the hiring of new union and non-union staff for the Unit, managing and administering the annual budget for the unit, and ensuring that expenditures are controlled within approved budget limitations.

**Leading change to improve performance**

Widely recognized for your commitment to continuous improvement, you’ll ensure that key performance indicators are actively monitored, measured and consistently reported to divisional management to effectively evaluate and make needed modifications and improvements, and provide strategic direction on the future of records management within the Division and right across the corporation. You’ll also prepare briefing notes, staff reports and presentations for senior management on digital technologies and records management, and web content management, collaborate with divisional and inter-divisional managers, participate in meetings and committees, and make recommendations on service improvements.

**KEY QUALIFICATIONS**

Among the strengths you bring to the role of
**Manager, Records & Information Centre** will be the following key qualifications:

- Post-secondary education in a relevant field of study ( i.e. Public Policy, Information Management, Public Administration, etc.) or an equivalent combination of education and expe

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