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Customer Service/cashier

3 months ago

Hammonds Plains, Canada Maverick's Donut Company Full time

**Description of Position**

We are searching for an engaging, courteous Cashier/Server who is passionate about food and beverage preparation and education. The Cashier/Server will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.

To succeed as a Cashier/Server, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.

**Key Activities and Responsibilities**
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
- Preparing brewed coffee and tea and serving items to customers.
- Packaging food and beverages for sale.
- Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
- Learning about food preparation and presentation techniques to improve food quality.
- Updating signage and displays to attract customers.
- Taking inventory and replenishing items in display cases, at tables, or behind the counter.
- Working in as part of a fun, high-energy team.
- Adhering to all food safety regulations and quality controls.

**Work Ethic and Attitude**
- Acts with integrity and honesty
- Maintains a calm demeanor during periods of high volume or unusual events
- Takes on required tasks with enthusiasm
- Contributes to a positive team environment
- Delivers great customer service to all of our guests through polite conversation and friendly assistance
- Provides quality donuts by focusing on consistency
- Adheres to product recipes and presentation standards

**Knowledge, Skills and Abilities**
- Cashier/Barista/Cook experience in a commercial setting is a strong asset
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
- Ability to work a POS system

**Physical Requirements**
- Constant standing/walking
- Occasional stooping, kneeling or crawling
- Occasional pushing, pulling, lifting or carrying up to 50lbs
- Occasional ascending or descending ladders
- Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
- Constant reaching, turning, and performing precision work around work area
- Constant reception of detailed instructions through oral communication
- Constant talking, expressing or exchanging ideas by means of the spoken word
- Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavorsand/or odors

**Job Type**: Part-time

Pay: From $15.20 per hour

Expected hours: 8 - 20 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person

Application deadline: 2024-06-04
Expected start date: 2024-06-19