Customer Experience Associate
4 weeks ago
424757BR
Retail Banking - Customer Service
Kincardine, ON
November 14, 2023
Hours
20
Workplace Model
Onsite
Pay Details
Department Overview
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
Job Details
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Job Requirements
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Company Overview
**Our Values**
At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
** Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they’re more likely to do their best.
**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.
**Who We Are**
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary cu
We have other current jobs related to this field that you can find below
-
Customer Experience Associate
7 days ago
Kincardine, Canada TD Bank Full time**Work Location**: Kincardine, Ontario, Canada **Hours**: 20 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...
-
Customer Experience Associate
2 months ago
Kincardine, Canada TD Bank Full time405809BR Retail Banking - Customer Service Kincardine, ON April 10, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...
-
Customer Experience Associate
2 months ago
Kincardine, Canada TD Bank Full time400036BR Retail Banking - Customer Service Kincardine, ON February 16, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Associate
3 weeks ago
Kincardine, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Manager
1 week ago
Kincardine, ON, Canada TD Full timeCustomer Experience Associate chezTD L'offre d'emploi que vous recherchez est expirée ou a été désactivée par l'entreprise Chercher plus d'offres ou d'entreprises Voir les emplois disponibles chez TD Emplois - Service à la clientèle Emplois - Services financiers et bancaires Entreprises - Services financiers Vous recherchez autre chose?...
-
Associate
3 weeks ago
Kincardine, Canada Red Apple Stores Inc. Full time**Responsibilities**: Currently, our **Kincardine**, ON** store is recruiting for an: **Associate (Part-Time)** Responsibilities include assisting the Store Manager in all areas of store operations including but not limited to: - Sales - Expenses - Shrinkage - Profitability - Customer Service - Inventory - Merchandising - Freight **Knowledge, Skills,...
-
Customer Service Representative
4 weeks ago
Kincardine, Canada Scotiabank Full timeRequisition ID: 170315 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Customer Experience Associates are the face, character and heart of our banks. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Associate
2 months ago
Kincardine, Canada Red Apple Full timeAbout Us Red Apple Stores is Canada's favourite chain of over 140 small-town general merchandise retail stores. For more than 20 years, branded as The Bargain! Shop or Red Apple, we have been your reputable neighborhood retailers who bring you big brands, quality products, and big savings on food, fashion, home, and more at convenient locations in...
-
Associate
3 weeks ago
Kincardine, Canada Red Apple Full timeAbout Us Red Apple Stores is Canada's favourite chain of over 140 small-town general merchandise retail stores. For more than 20 years, branded as The Bargain! Shop or Red Apple, we have been your reputable neighborhood retailers who bring you big brands, quality products, and big savings on food, fashion, home, and more at convenient locations in...
-
Associate
7 days ago
Kincardine, Canada Red Apple Stores Inc. Full timeResponsibilities:Currently, our Kincardine, ON** store is recruiting for an:Associate (Part-Time)Responsibilities include assisting the Store Manager in all areas of store operations including but not limited to:Sales Expenses Shrinkage Profitability Customer Service Inventory Merchandising FreightKnowledge, Skills, Abilities, and Experience:You have general...
-
Sales Associate
2 weeks ago
Kincardine, Canada Kincardine RONA, Doidge Building Centres Full time**Position Summary**: A Sales Associate is committed to achieving Doidge Building Centres Ltd.’s service standards and maximizing sales and gross margin while providing the customers with the best shopping experience possible. The Sales Associate will develop and maintain effective sales and oversee specific sales areas designated by the Branch...
-
Part Time Sales Associate
2 weeks ago
Kincardine, Canada BECKER SHOES Full timeJoin our Becker Shoes team today! Our Kincardine location is hiring a Part Time Sales Associate. Part Time staff will work up to 24 hours per week. As a Sales Associate and Fit Specialist, you will be required to fit customers of all ages for various types of footwear. You will be responsible for creating a memorable shopping experience for each customer,...
-
Customer Service Representative
3 weeks ago
Kincardine, Canada Scotiabank Full timeRequisition ID: 173673 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Retail Sales Associate
3 weeks ago
Kincardine, Canada Wingham Home Hardware (Staintons's) Full time**SALES ASSOCIATE** **FULL-TIME** **(Hourly Rate)** **HOURS: 8:30AM to 8:00PM (Mon - Fri)** **8:30AM to 5:30PM (Sat)** **10:00AM to 5:00PM (Sun)** **ABOUT THE POSITION**: Kincardine Home Hardware is looking for permanent full-time individuals to join our team. We are a community-oriented family run store who is looking for team members that are looking...
-
Part Time Sales Associate/key Holder
2 days ago
Kincardine, Canada Pet Valu Full timeOverview: We are seeking an enthusiastic Part-Time Sales Associate/Key Holder to join our team at Pet Valu Kincardine! We are looking to hire someone who has a flexible schedule and is able to work both on weekdays and weekends. Shifts range from 5 to 8 hours and are a combination of morning, afternoon and evening shifts. Availability to work on Tuesdays is...
-
Customer Service Representative
4 weeks ago
Kincardine, Canada Municipality of Kincardine Full timeThe Customer Service Representative will be responsible for serving customers in person or on the telephone at the Davidson Centre. This position will assist with the coordination of registration activities and respond to customer inquiries. **Location**:Davidson Centre **Reporting To**:Recreation Supervisor **Responsibilities**: - Respond to in-person...
-
Customer Service Representative
4 weeks ago
Kincardine, Canada Heidelberg Materials US, Inc. Full timeAutoReqId: 19956BR Pay Class: Salaried Non-Exempt Minimum Pay Rate: $45,390.00 Maximum Pay Rate: $57,307.50 Department: Customer Services Line of Business: RMC (Ready-Mix Concrete) Position Type: Full-Time Job Posting: Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is...
-
Sales Associate
1 week ago
Kincardine, Canada Lake Huron Home Full timeBenefits We offer the chance for benefits like employer RRSP contributions.Responsibilities:*Welcomes customers by greeting them and offering them assistance. *Directs customers by escorting them to our products. *Advises customers by providing information on products. *Processes payments by totaling purchases; processing checks, cash, and store or other...
-
Customer Service Desk
3 weeks ago
Kincardine, Canada Kincardine Home Hardware Full time**About us** Kincardine Home Hardware is a small business in Kincardine, ON N2Z 2X4. We are professional, customer-centric, and social. Our work environment includes: - Growth opportunities Some experience with home renovations and repairs will be beneficial. This is an excellent opportunity for a motivated individual to join a dynamic and successful...
-
Social Media
3 days ago
Kincardine, Canada Municipality of Kincardine Full timeThe Social Media & Website Associate will be responsible for creating and updating content on websites and social media platforms for the Municipality. **Reporting To**:Manager of Strategic Initiatives **Responsibilities**: 1. Plan, create and maintain engaging social media content (e.g. Facebook, Instagram, etc.) 2. Support the development of social...
