Medical Office Assistant

2 weeks ago

Seaforth, Canada Huron Community Family Health Team Full time

_Huron Community Family Health Team (Seaforth, Ontario)_

**Job Summary**:
We are seeking a positive, hard-working individual to work in our Seaforth office.

First and foremost, the requirement of this position involves the ability to maintain a consistent professional, courteous and caring attitude.

**Working Conditions**:

- Medical Office environment
- Sitting at a desk for extended periods of time
- Looking at a computer for extended periods of time
- Recurring input of data into computer
- Hours of work: Monday
- Friday varied hours
- 30 minute unpaid lunch

**Physical Requirements**:

- This position has mínimal physical requirements.

**Responsibilities and Duties**:

- Answering phones in professional manner
- Triage patient concerns
- Schedule patient appointments
- Greeting patients and visitors to the office
- Confirm and update patient information
- Communication with Physicians and medical team through messaging system and/or verbal communication
- Call patients to remind them of scheduled appointment
- Bring patient to exam rooms
- Prepare patient for physician visit
- Reschedule appointments as required
- Inform patient of completed documents for collection
- Photocopying as required
- Collection of monies owed and provision of receipt
- Registration of new patients
- Other duties as assigned

**Qualifications and Skills**:

- Graduate of Medical Office Assistant Certificate Program (an asset)
- The Ability to multi-task
- Detail oriented
- Excellent organizational and time management skills
- Computer knowledge (Experience with Practice Solutions Software an asset)
- Previous medical office experience an asset
- Excellent interpersonal and communication skills (both verbal and written)
- Professional telephone personality
- Ability to work under pressure
- To accurately and appropriately listen, respond and relay messages to Physician
- Conflict resolution skills and assist with management of distressed patients
- Strong problem solving and analytical skills
- Positive attitude and patient service focus
- Ability to work efficiently and accurately
- Demonstrates confidentiality and diplomacy

**Job Type**: Full Time

**Experience**:

- Telus Practice Solutions
- Medical Receptionist

Please reply to this ad with cover letter and resume. Only those selected for interview process will be contacted.

Schedule:

- 8 hour shift

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