Client Relationship Manager

2 months ago


Quebec City, Canada Scotiabank Full time

Requisition ID: 210136

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
The Client Relationship Manager (CRM) contributes to the overall success of the Commercial Bank in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Key Responsibilities**
- Promotes the development and profitable growth of the commercial banking portfolio in an assigned market area
- Builds and maintain a market profile in an assigned market area with both internal and external contacts
- Manages an assigned credit portfolio for authorizations up to $5MM at an acceptable level of risk
- Develop and implement a marketing strategy to maximize business development opportunities for sustainable growth;
- Develop sales plans for prospects and existing customers;
- Identifying prospects/referrals from other internal/external networks;
- Analyzing prospect lists and prioritizing business development opportunities based on market data and customer analytics;
- Partner with internal resources for non-credit related products
- Referring customers and prospects to the appropriate Commercial Banking segment and partners as appropriate.
- Planning and completing relationship activities that generate sales opportunities and/or provide value to clients;
- Building and maintaining an awareness of local market and general economic conditions
- Champions a high performance environment and contributes to an inclusive work environment.

**Education / Experience / other information**
- Undergraduate degree in business or economics or work equivalency.
- Other training requirements as determined by the Bank from time to time.
- Previous work experience of at least 2 years or completion of the Bank’s Training Program is preferred
- Strong sales/closing skills, Strong networking ability, Strong negotiation skills, Good credit skills
- Strong communication and interpersonal skills are essential to this position.
- Strong relationship management skills
- Strong knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model, in order to provide integrated financial solutions.
- Ability to conduct due diligence on the strength of customer financials for deals of lower to moderate complexity
- Thorough knowledge of relationship building and teamwork skills
- The incumbent requires a thorough knowledge of the commercial banking marketplace in Canada and a general knowledge of the assigned market area’s key industries and competitive positioning within the assigned market area. The incumbent understands the Canadian Business Banking objectives, and has a thorough knowledge of segment, strategies and structure, as well as its lending and deposit products and services.
- Good knowledge of Onboarding, Know Your Customer, Anti Money Laundering processes
- Good PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Outlook, and other commercial systems and platforms.

**Évaluation des langues**:
**Language requirement**:
Location(s): Canada : Quebec : Quebec

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • Quebec City, Canada Scotiabank Full time

    Requisition ID: 175673 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: The Client Relationship Manager (CRM) contributes to the overall success of the Commercial Bank in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s...


  • Quebec City, Canada EightSix Network Full time

    Job Description Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleThe Client Relationship Manager (CRM) contributes to the overall success of the Commercial Bank in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the...


  • Quebec City, Canada EightSix Network Full time

    Job Description Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. “Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French, because they will be required to work closely...


  • Quebec City, Canada Canada Mortgage and Housing Corporation (CMHC) Full time

    **Job Requisition ID**: 10101 **Position Status**: Temporary Full Time **Position Type**: Remote **Office Location**: Quebec (QC) **Travel Requirement**: Frequent **Language Designation**: French Essential **Language Skill Levels (Read/Write/Speak)**: ZZZ **Salary**: Our salaries generally range from $ 70354.2 to $ 87942.74 and are based on...


  • Québec City, Canada The Toronto-Dominion Bank (Canada) Full time

    Description : As a Relationship Manager you will work on a two person team with an Analyst to manage a portfolio of mid-market Commercial relationships. As the face of the Bank to your clients, you will establish yourself as a trusted business advisor who is sought after for guidance regarding matters relating to the credit facilities that are...


  • Quebec City, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Quebec City, Canada Capgemini Full time

    As a client Partner focused on the Quebec region, you will play a critical role in identifying and capturing new business opportunities, establishing relationships with key decision-makers, and driving revenue growth through strategic sales and business development initiatives. **Key responsibilities**: - Develop and execute a comprehensive business...


  • Quebec City, Canada Vision33 Full time

    **Gestionnaire des relations avec la clientèle, SAP Business One** **Temps plein / Permanent** **Lieu : Travail à domicile, Québec** *** **Chez Vision33, nous sommes des avant-gardistes. Nous réunissons les meilleures technologies cloud de leur catégorie et les personnes les plus expérimentées du secteur pour fournir des solutions ERP et commerciales...


  • Quebec City, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Quebec City, Canada Northbridge Financial Corporation Full time

    When our clients have a question, we need an exceptional Client Service Representative to manage the relationship and provide excellent customer service ensuring that every interaction is a great experience, with efficient flawless service standards. The most important characteristics for our CSR’s are attention to detail and communication, working in a...


  • Quebec City, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Quebec City, Canada National Bank of Canada Full time

    A career with the National Bank's National Client Group means assisting primarily large private companies with their complex financing needs, the majority of which are between $25 and $400 million. As Director, National Client Group based in Quebec city, you will be responsible for growing the portfolio of business clients assigned to you. The varied and...


  • Quebec City, Canada Moneris Solutions Full time

    UEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l'industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de...


  • Quebec City, Canada UEAT Full time

    UEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l'industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de...

  • Account Managers

    2 months ago


    Quebec City, Canada Desjardins Full time

    As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and negotiate on behalf of Desjardins and enter the organization into strategic agreements with clients. You balance portfolio profitability with client/partner satisfaction....


  • Quebec City, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...


  • Quebec City, Canada Desjardins Full time

    Temporary position for 12 months (On call). The work mode arrangement for the position is full-time on site. As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with...


  • Quebec City, Canada Desjardins Full time

    Temporary position for 12 months (On call). The work mode arrangement for the position is full-time on site. As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with...


  • Quebec City, Canada Moneris Solutions Full time

    UEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l’industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de...


  • Quebec City, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site. As an Advisory agent, Member and Client experience, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote...