Fitness Program Assistant

5 months ago

Richmond, Canada City of Richmond BC Full time

**Fitness Program Assistant**:
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada”, then please apply.

This is recreation work wherein the incumbent provides support in the delivery of a broad range of fitness programs and services. Able to work with a diverse clientele, the incumbent displays exceptional customer service, communication and interpersonal skills. While most duties are performed within established program guidelines, some independent action and initiative will be needed, provided said actions fall within the limits of applicable policies and procedures, referring any difficult or unusual problems to a supervisor.

**Key Responsibilities**:

- Works in collaboration with Richmond Fitness Coordinators and the Richmond Fitness and Wellness Association to develop and implement continuing education opportunities for Richmond fitness employees by booking presenters, managing logistics for workshops, and collecting and compiling results from feedback surveys.
- Primary administrator for the City of Richmond’s External Training, Therapy and Rehabilitation program.
- Collects and assesses personal training in-take forms and assigns clients to trainers as needed; monitors personal training visits and reconciles client accounts; maintains records for clients’ programs.
- Provides administrative support for drop-in and registered fitness and wellness programs.
- Provides guidance to patrons in the fitness facility on the use of use of equipment, demonstrates exercises and proper use of equipment as required.
- Answers customer inquiries related to the fitness facility and schedules and promotes organizational campaigns and initiatives as required.
- Maintains fitness equipment inventory records.
- Tracks fitness employee certification expiry dates and sends quarterly renewal notifications.
- Responds to general inquiries pertaining to fitness and wellness programs.
- Provides First-Aid treatment within their scope of practice; treats minor injuries; makes necessary arrangements for treatment for major injuries; completes accident/incident report forms; notifies supervisor as required.
- Enforces general rules of conduct, including facility guidelines and etiquette; maintains control and discipline of unruly patrons as required.

**Knowledge, Skills and Abilities**:

- Sound knowledge of the principles, practices, and objectives of individual personal training and fitness programs.
- Sound knowledge of current health and exercise science, and methods of practice.
- Sound knowledge of applicable policies, safety regulations, and rules governing the work performed.
- Sound knowledge of current techniques and principals of anatomy and physiology as it applies to the work performed.
- Working knowledge of fitness equipment machines and ability to do diagnostics and minor repairs.
- Ability to asses individuals' physical activity readiness, and provide advice, guidance, and referral services relative to health and fitness.
- Ability to deal tactfully and diplomatically with a variety of patrons and colleagues.
- Ability to present ideas and viewpoints effectively both orally and in writing.
- Ability to carry out basic computer skills.
- Must possess the physical capabilities and stamina to carry out the duties of the position.
- Must keep all applicable certifications and registrations in good standing.
- Other related duties as assigned, which may vary according to the facility.

**Required Training and Experience**:
Completion of Grade 12.

**Required Licenses, Certificates and Registrations**:

- BCRPA Weight Training designation or equivalent.
- CPR Level C and AED Certification.
- Emergency First Aid.
- Criminal Record Check.

**Preferred Training and Experience**:

- Additional BCRPA registration (Group Fitness, Aquatic Fitness, Personal Training, Yoga, Pilates, Older Adult etc.)
- Degree/Diploma in a related area such as Human Kinetics or Kinesiology.
- Six months recent related experience, including working or volunteering in a fitness facility.
- Second language.

**Additional Information**:

- Employee Group:

- CUPE Local 718
- Position Status:

- Auxiliary
- Duration of Appointment:

- n/a
- Salary Range:

- $23.48
- Hours of Work:

- Application Posted:

- 11/9/23
- External Closing Date:

- 11/19/23
- PCC#:

- Auxiliary

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