Head Maintenance

**About us**

We are professional and agile.

Our work environment includes:

- Modern office setting
- Food provided

**MAINTENANCE LEAD - SEASONAL**

**JOB RESPONSIBILITIES**
- **Customer Relations**:

- Ensure all interactions with customers are professional and courteous
- Respond to customer concerns with urgency
- Work with office staff to ensure all work orders are tracked for completion
- Ensuring ongoing communication with Resort Manager and informing the manager of any and all pertinent activities within the resort
- Participate in customer appreciation events as part of the resort team
- **Personnel Supervision**:

- Assist Resort Manager with scheduling and managing seasonal staff and contractors
- Train seasonal staff on proper and safe use of all tools and equipment
- Ensure seasonal staff members understand standards and comply with company policies and procedures
- Ensure seasonal staff are always maintaining proper uniform and professional appearance and attitude
- Promote an environment focused on customer experience
- Be a positive role model for staff and lead by example
- **Resort Operations**:

- Facilitate and coordinate all maintenance, general repairs and usage of equipment. This includes maintenance and management of the sewer, water and electrical systems
- Assist in grass cutting throughout all common areas of the resort along with other maintenance tasks as requested by the Resort Manager.
- Facilitate all aspects of pool and Recreation Centre maintenance and cleaning, including daily pool chemical checks are completed
- **Health and Safety**:

- Act as Health & Safety Captain for all seasonal staff
- Complete monthly property and playground inspections
- Ensure all property activities are conducted in a safe and environmentally responsible manner
- Ensure that all property facilities are maintained in safe condition
- Immediately notify management when operations are unsafe and/or beyond normal repair
- Ensure all employees are trained on the property safety procedures and are proficient in the use of its safety equipment
- Other duties as assigned by Maintenance Lead or Resort Manager

**QUALIFICATIONS**
- High school diploma or general education degree (GED); or equivalent combination of education and experience
- Previous maintenance experience considered an asset; Previous experience leading others also preferred
- Excellent time management and multitasking skills; ability to prioritize tasks with mínimal supervision.
- Reliable transportation is essential, public transportation not available for this location
- Must have valid G-class driver’s license; Clean Driver’s Abstract required
- Weekend work required; occasional evenings may be required
- On-call availability for sewer, water, and park emergencies
- Proof of Vaccination

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Benefits**:

- Dental care
- Paid time off
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

Ability to commute/relocate:

- Lakefield, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location