Pharmacy Assistant

5 months ago

Nepean, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
3781 Strandherd Drive, Nepean, Ontario, K2J 5M4

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

**Why this role is important?**

**SOMMAIRE**:
Aider dans l’aspect technique de l’exécution des ordonnances, aider au besoin à la prestation de services pharmaceutiques, participer à l’entretien et à l’exploitation de la pharmacie conformément aux normes de pratique de la pharmacie, et fournir des services supérieurs, ponctuels et agréables aux clients.

**TÂCHES ET RESPONSABILITÉS**:
**Service à la clientèle**:

- Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
- S’acquitter de ses tâches en priorité selon le rôle attribué au tableau d’attribution des rôles.
- Consulter le pharmacien pour toutes les questions cliniques.
- Établir des attentes réalistes en ce qui a trait au temps d’attente des clients.
- Trouver et faire payer les ordonnances et les articles connexes.
- Veiller à ce que les clients qui ont besoin de conseils soient orientés vers le pharmacien.
- Tenir à jour et contrôler la caisse de l’officine.
- Respecter toutes les exigences relatives à la confidentialité et au respect de la vie privée.

**Administration**:

- Réceptionner les nouvelles ordonnances et les renouvellements conformément aux procédures normalisées d’exploitation.
- Préparer et soumettre les commandes à l’exception des médicaments contrôlés et des narcotiques.
- Vérifier la facturation des tiers payeurs en ligne et gérer manuellement les comptes de tiers payeurs.
- Répondre au téléphone et consulter un pharmacien au besoin.
- Gérer les télécopies reçues conformément aux normes de pratique de la pharmacie.
- Aider le pharmacien à coordonner les rappels.
- Classer avec exactitude les documents remplis conformément aux normes de pratique de la pharmacie.

**Démarches opérationnelles relatives aux ordonnances**:

- Participer à la préparation des ordonnances selon les normes de l’entreprise et les services professionnels.
- Saisir les données des nouvelles ordonnances et gérer le traitement des demandes de renouvellement.
- Sélectionner les médicaments pour exécuter les ordonnances conformément aux normes de pratique de la pharmacie.
- Compter ou mesurer les médicaments, emballer et étiqueter efficacement les ordonnances conformément aux normes de la pharmacie.
- Saisir avec exactitude les données requises et les tenir à jour dans les systèmes de la pharmacie concernés.

**Compétences et qualifications**:

- Diplôme d’études secondaires.
- Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
- Expérience préalable en pharmacie, un atout.
- Sens de l’organisation efficace et capacité d’effectuer plusieurs tâches à la fois.
- Compétences en résolution de problèmes.
- Grand souci du détail.

J2WRXA

**Why work at Shoppers Drug Mart?**

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through _Academy_.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

**How You’ll Succeed**:
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

**Employment Type**:
Part time

**Type of Role**:
Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

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