Tenant Liaison

3 weeks ago

Kitchener, Canada Thresholds Homes and Supports Full time

**Posting No. 23-02-270**

**Full-Time Tenant Liaison**

**(1 Year Contract)**

Thresholds Homes and Supports Inc. is a community-based agency that promotes recovery and improved quality of life for people who are experiencing mental health and addiction issues by providing affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region and Wellington County. Our staff are committed and passionate about what they do, and take pride in the difference they make in our community. Our values include **PERSON-FOCUSED, HOPE, RECOVERY, SELF-DETERMINATION, QUALITY OF LIFE, INTEGRITY and COLLABORATION**.

**SUMMARY OF POSITION**

As the Tenant Liaison you will assist in the processes involved in maintaining good relations with our tenants and landlords, and upkeep of our property management system. Duties will include tenant/landlord communication, coordination of maintenance requests, support to the Manager, Property, Maintenance & Development with Support Services.

**HOURS OF WORK**

The position will work 35 hours a week, 8:30am - 4:30pm

**RATE OF PAY**

$26.22-33.24 per hour

**BENEFITS**

Sick time

6% pay in lieu of benefits

**RESPONSIBILITIES**
- Representing the Property Department in service resolution meetings, case conferences providing context on the Residential Tenancies Act, Policies and Procedures
- Investigate complaints, setting action plans through collaborative efforts
- Advocates on behalf of vulnerable tenants while maintaining the best interests of all parties through support, education and follow-up.
- Provides operational support to the Manager of Property in the day-to-day implementation of policies and procedure, requesting income verification an setting rental amounts, preparing notices of eviction, preparing files for legal counsel, and following up on damage arrears, internal housing transfers, and unit inspections
- Communicating with tenants and support staff on compliance around fire code, property and health and safety standards
- Coordinate, show and ensure properties are ready for occupancy, maintaining metrics on vacancy rates and turnover

**ESSENTIAL QUALIFICATIONS/REQUIREMENTS**
- 1-3 years’ experience in the field of Property Management in such areas as Eviction Prevention, Conflict Resolution, Negotiation and appearing at Landlord and Tenant Board tribunal hearings.
- 2-3 years’ experience in the Mental Health field or working with individuals with mental health and addiction issues.
- University undergraduate degree or college diploma in human service or related business field of study.
- Strong working knowledge of the Residential Tenancies Act, 2006 and other relevant legislation.
- Strong analytical and problem solving skills.
- Excellent public relations, interpersonal skills and able to work in a team atmosphere.
- Effective presentation and facilitation skills.
- Strong oral and written communication skills.
- Intermediate computer skills in Microsoft Word, Excel, and PowerPoint.
- Must have a valid Ontario driver’s license, relevant insurance and use of a reliable vehicle.
- Able to successfully complete and provide a current Police Vulnerable Sector Check.
- Must be willing to work flexible hours to meet the needs of the position.
- First Aid certification, working knowledge of OHSA, WHMIS

  • Tenant Liaison

    2 months ago

    Kitchener, Canada Thresholds Homes and Supports Full time

    236 Victoria Street North, Kitchener, Ontario, Canada, N2H 5C8 full-time. February 3, 2023 Description **Posting No. 23-02-270** **Full-Time Tenant Liaison** **(1 Year Contract)** - Thresholds Homes and Supports Inc. is a community-based agency that promotes recovery and improved quality of life for people who are experiencing mental health and...

  • Supervisor, Tenant

    2 days ago

    Kitchener, Canada Region of Waterloo Full time

    **Our Story**: Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy,...

  • Housing Liaison Worker

    1 month ago

    Kitchener, Canada Lutherwood Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE ALL CHILDREN, YOUTH, ADULTS AND FAMILIES EXPERIENCE MENTAL WELLNESS, FINANCIAL STABILITY, AND A SAFE PLACE TO LIVE. To better serve the diversity of our community, Lutherwood has invested in antiracism training and an organizational assessment in order to ensure that Black, Indigenous and People of...

  • Housing Liaison Worker

    2 months ago

    Kitchener, Canada Lutherwood-Housing Services Department Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE ALL CHILDREN, YOUTH, ADULTS AND FAMILIES EXPERIENCE MENTAL WELLNESS, FINANCIAL STABILITY, AND A SAFE PLACE TO LIVE. To better serve the diversity of our community, Lutherwood has invested in antiracism training and an organizational assessment in order to ensure that Black, Indigenous and People of...

  • Housing Liaison Worker

    2 months ago

    Kitchener, Canada Lutherwood Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING. To better serve the diversity of our community, Lutherwood is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have...

  • Housing Liaison Worker

    2 weeks ago

    Kitchener, Canada Lutherwood Full time

    STARLING COMMUNITY SERVICES IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING. To better serve the diversity of our community, the agency is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our...

  • Housing Liaison Worker

    1 week ago

    Kitchener, Canada Lutherwood Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING. To better serve the diversity of our community, Lutherwood is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have...

  • Housing Liaison Worker

    6 days ago

    Kitchener, Canada Lutherwood Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING. To better serve the diversity of our community, Lutherwood is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have...

  • Housing Liaison Worker

    2 weeks ago

    Kitchener, Canada Lutherwood Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING. To better serve the diversity of our community, Lutherwood is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have...

  • Housing Liaison Worker

    2 weeks ago

    Kitchener, Canada Lutherwood Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE ALL CHILDREN, YOUTH, ADULTS AND FAMILIES EXPERIENCE MENTAL WELLNESS, FINANCIAL STABILITY, AND A SAFE PLACE TO LIVE. To better serve the diversity of our community, Lutherwood has invested in antiracism training and an organizational assessment in order to ensure that Black, Indigenous and People of...

  • Housing Liaison Worker

    2 months ago

    Kitchener, Canada Lutherwood-Housing Services Department Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE ALL CHILDREN, YOUTH, ADULTS AND FAMILIES EXPERIENCE MENTAL WELLNESS, FINANCIAL STABILITY, AND A SAFE PLACE TO LIVE. To better serve the diversity of our community, Lutherwood has invested in antiracism training and an organizational assessment in order to ensure that Black, Indigenous and People of...

  • Property Team Lead

    1 week ago

    Kitchener, Canada Thresholds Homes and Supports Full time

    **Posting No. 24-05-326** **Team Lead, Property** **(Full-time Permanent)** Thresholds Homes and Supports Inc. is a community-based agency that promotes recovery and improved quality of life for people who are experiencing mental health and addiction substance use issues by providing affordable housing and individualized, flexible support services through...

  • Assistant General Manager

    2 weeks ago

    Kitchener, Canada Campus Living Centres Full time

    **Position Summary and Job Magnitude** The Assistant General Manager plays a pivotal role in the administrative and managerial operations of a student housing property. Acting as the right hand to the General Manager, this position requires adept coordination, supervision, and strong leadership qualities. Effective communication, both verbal and written, is...

  • Assistant General Manager

    2 weeks ago

    Kitchener, Canada Campus Living Centres Full time

    **Position Summary and Job Magnitude** The Assistant General Manager plays a pivotal role in the administrative and managerial operations of a student housing property. Acting as the right hand to the General Manager, this position requires adept coordination, supervision, and strong leadership qualities. Effective communication, both verbal and written, is...

  • Building Superintendent

    3 weeks ago

    Kitchener, Canada Blackline Management Full time

    Energetic and professional live-in Superintendent wanted for a brand-new luxury building to put your stamp on! You will be responsible for managing a new, luxury apartment building, living on-site, and multi-tasking various roles, located in east Kitchener. A successful Superintendent will assist the Property Manager in the maintenance and facilitation of...

  • Building Superintendent

    6 days ago

    Kitchener, Canada Blackline Management Full time

    You will be responsible for managing a High-rise apartment building, living on-site, and multi-tasking various roles at a luxury apartment building located in east Kitchener. A successful superintendent will assist the property manager in the maintenance and facilitation of building operations and serve as a liaison between property management and...

  • Controller

    3 weeks ago

    Kitchener, Canada CMP Automation Full time

    **CONTROLLER** CMP Automation is a medium sized, vertically integrated manufacturer of turnkey automation equipment, providing custom manufacturing automation solutions to various industries. Since 1988, we have primarily supplied the automotive industry, in North America and overseas, specializing in small diameter tubing automation. **OVERVIEW**: CMP...

  • Junior Controller

    3 weeks ago

    Kitchener, Canada CMP Automation Full time

    **JUNIOR CONTROLLER** CMP Automation is a medium sized, vertically integrated manufacturer of turnkey automation equipment, providing custom manufacturing automation solutions to various industries. Since 1988, we have primarily supplied the automotive industry, in North America and overseas, specializing in small diameter tubing...

  • Ft Property Administrator

    1 month ago

    Kitchener, Canada DMS PROPERTY MANAGEMENT Full time

    The DMS Group is currently seeking a **Property Administrator **to join our team in **Kitchener.** The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development. They will be responsible for meeting all contractual obligations and deliverables as...

  • Maintenance Worker

    1 month ago

    Kitchener, Canada Thresholds Homes and Supports Full time

    **Posting No. 23-03-278** **Maintenance Worker** Thresholds Homes and Supports Inc. is a community-based agency that promotes recovery and improved quality of life for people who experience mental health issues by providing affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region...