International Programs Specialist

5 months ago

London, Canada General Dynamics Land Systems Full time

**Description**

At General Dynamics Land Systems we put our Customers at the centre of everything we do. Our commitment to protect and enable the men and women who serve, drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our Customers.

**Delivering an exceptional Customer experience in this position looks like**:
**Delivering on our promises - **Meet the customer “want” with high-quality and reliable performance; timely and helpful responsiveness; set high expectations and standards

**Be a genuine partner **- Positive internal & external collaboration, builds trust and teamwork; don’t be afraid to say when you don’t know or need help

**Be accountable** - Respond to inevitable shortfalls with honest, prompt corrective actions, demonstrate humility, judgment and drive; be proactive to provide solutions, even “outside your lane”

**Be one Company -** Transcendence in representing all aspects of GDLS with all Customers; when a decision is made, everyone supports it

**Listen and ask** - Complex problem solving, relentless communication; promote culture of decision-making at the lowest level; communicate to balance competing factors (technical, cost, schedule)

**Make it easy to do business with us** - Responsive to Customer needs and wants, little things go a long way, consensus when possible, strengthen your understanding of our products and services

**Balance our business priorities** - Ownership of deliverables and stewardship of Customer trusted resources; compromise for win-win results

**Key Job Elements**:

- Monitor, coordinate and report on program activities within the scope of the contract to ensure deliverables achieve cost, schedule and performance
- Build and maintain positive working relationships with internal stakeholders and external customers to facilitate effective contract execution
- Liaise between various multi-disciplined teams in support of program objectives
- Coordinate all CDRL deliveries and program schedule milestones
- Lead proposals through the organization
- Lead progress meetings with internal teams, coordinating resolution and follow up on technical or programmatic issues
- Develop and maintain reporting/presentations to a variety of internal and external stakeholders
- Support bid and proposal process
- Track program proposals and payment plans
- Support managing risk elements of the program
- Prepare contractual correspondence; including, meetings/presentation material
- Track monthly performance reports and take appropriate action, as required
- Exercise a mindset of continuous process improvements and efficiencies
- Ensure all Program activities meet compliance requirements (ITAR/EAR/FCPA/GP/SOX, etc.)
- Assume coverage for Associate Program Manager, as required
- Short term special assignments, as required

**Required Qualifications**:

- University degree or college diploma
- Minimum 3-5 years of relevant experience, including project management experience
- Ability to respond to customer requirements and manage expectations while ensuring satisfaction
- Customer and detail oriented with a demonstrated ability to plan, analyze and solve problems
- Superior organizational skills with the ability to be agile, set priorities and multi-task under pressure
- Self-motivated and effective in a multi-disciplinary team, including to facilitate discussions
- Experience developing and delivering presentations
- Strong oral, written, and presentation communication skills
- Understanding of GDLS-C Program processes and measurements
- Ability to travel and possess/be able to acquire and maintain a valid passport

**Preferred Qualifications**:

- PMP designation or working towards
- Familiarity with various functional areas of the business
- Product knowledge and defense industry or military experience
- Previous experience working with government contracts
- Related customer experience
- Experience creating or maintaining metrics or other performance reports
- EVMS and Bid-X experience

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