Dispatcher
6 months ago
**First for a reason**
First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.
Chez Transco, le travail de nos répartiteurs reflète l’engagement de notre entreprise envers la sécurité et le service à la clientèle. Le répartiteur est responsable de la coordination de la circulation des autobus, d’assurer la ponctualité des itinéraires, en plus d’être un conseiller de première ligne pour les chauffeurs et les moniteurs.
Chez Transco, nous sommes fiers d’offrir:
D’excellentes possibilités d’avancement professionnel grâce à notre réseau étendu en Amérique du Nord
Un environnement de travail positif et enrichissant
Travail 40h/sem
Responsabilités du répartiteur:
- Superviser tous les itinéraires et les horaires des autobus
- Conseiller et encadrer les chauffeurs et les moniteurs
- Gérer un grand nombre de communications téléphoniques et radio
- Recevoir les plaintes concernant les chauffeurs et les horaires et les signaler au superviseur des opérations/gestionnaire
- Agir comme premier répondant pour les communications avec un client important
- Peut être appelé à s’occuper des réservations à la demande, de la facturation et du calcul de paie des chauffeurs
- Apporter des solutions aux problèmes de cueillette et de livraison
- Compiler les journées de travail des chauffeurs et effectuer diverses tâches administratives au besoin
- Prendre en charge les affectations et les projets spéciaux
- Aider à la supervision des opérations quotidiennes
Expérience et compétences requises du poste de répartiteur:
- 3 à 5 années d’expérience
- Diplôme d’études secondaires ou l'équivalent
- Connaissances de base de l’équipement de radiorépartition
- Excellentes aptitudes en communication et service à la clientèle
- Facilité à travailler sous pression et capacité de respecter des échéanciers
- Expérience antérieure acquise en tant que chauffeur, répartiteur ou préposé aux télécommunications.
- Connaissance en informatique
Autant l’engagement de Transco à placer les clients au centre de nos préoccupations que le dévouement et le désir d’offrir un service de transport fiable et sécuritaire font en sorte de créer un environnement de travail que vous apprécierez.
Postulez dès maintenant pour vous joindre à notre équipe
KIJI
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