Shelter Custodian

**Division**:
Homelessness Services & Community Engagement

**Important Notices & Amendments**:
As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees.

**Important Notices & Amendments**:
Bridge housing is a service that supports an intensive shorter-term accommodation, that fills the gap between staying in a shelter or staying outdoors. When the individual can secure safe and appropriate housing connections are made to address the specific service and support needs of the individual.

**Temporary Duration**:
**Approximate Duration**: 24 months

**Please note**:This position will be located at 5925 Summer St in Niagara Falls

**Shift Schedule**:Shift Schedule**:will be scheduled days, afternoons, nights, weekends and holidays in a 24/7/365 environment - with 8 hours shifts

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**JOB SUMMARY**:
Reporting to the Supervisor, Homelessness Services, the Shelter Custodian maintains the building and grounds surrounding the Shelter location through janitorial and housekeeping. Responsible for the cleaning duties to ensure the Shelter remains clean, sanitized. The Shelter Custodian also supports staff with meal preparation, serving, and washing of dishes, equipment and food preparation areas.

The Shelter operates 24/7/365, providing temporary shelter to individuals who are experiencing homelessness, including those that may be living with severe and chronic mental illnesses, addictions issues, and/or in recovery. Custodians work as part of a team that supports clients from a trauma-informed approach, ensuring hospitality, dignity, and respect during their stay at the Shelter Program.

**QUALIFICATIONS**:
**EDUCATION**:

- Completion of Grade 12 or equivalent combination of education, training, and experience
- Current certification in Cardiopulmonary Resuscitation (CPR) and First Aid
- Current Safe Food Handling Certificate
- Must complete WHMIS and Biohazard Spill Response training; previous training/certification is preferred
- Naloxone certification, Trauma-Informed approaches, and Nonviolent Crisis Intervention training are assets

**KNOWLEDGE/EXPERIENCE**:

- Minimum of 1-3 months experience in commercial cleaning, janitorial or housekeeping in a shelter, congregate care, institutional environment, or similar setting
- Experience working with homeless or other vulnerable populations is an asset
- Knowledge of client-centred, trauma-informed approaches, harm-reduction practises and Housing First principles are assets

**SKILLS**:

- Must possess working knowledge of commercial cleaning equipment and tools
- Must be able to work without direct supervision
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