Houseperson Cleaning/maintenance

4 weeks ago

Leduc, Canada Hilton Garden Inn Edmonton International Airport Full time

About us

We are professional, agile and our goal is to Create a positive guest experience each and every time someone visits us.

Our work environment includes:

- Modern office setting
- Food Discount
- Growth opportunities
- Wellness programs

Accountable to: General Manager and Head of Engineering/HSK

Essential Functions of Position
- Will handle routine maintenance in public spaces, meeting rooms, outlets, back of the house spaces, pool, and grounds.
- Maintains rooms in optimal operating condition by performing repairs as needed
- Understands the room preventative maintenance program
- Prepares preventative maintenance cart for use each day
- Repairs televisions, phones, clock radios, etc.
- Replaces or repairs damaged bathroom fixtures and executes general plumbing as needed
- Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch up painting, etc.
- Troubleshoots rooms heating/ventilating/air conditioning systems
- Uses both power and hand tools regularly in a safe, efficient manner
- Performs preventative maintenance throughout other areas of the hotel as well as, including both the front of the house, interior and exterior
- Maintains the condition of the hotel lobbies and restaurants
- Repairs furniture and decorations as necessary
- Repairs carpet, marble and tile
- Repairs and maintains kitchen and laundry/housekeeping equipment Repairs/replaces windows and mirrors
- Maintains exterior of building and grounds as necessary
- Attends schools or seminars to remain current on proper techniques
- May be asked to perform routine pool operations (CPO certification will be required)
- Maintains operating equipment in working condition by performing routine equipment checks and repairs
- Maintains and assists in the cleanliness of individual work area
- Demonstrates familiarity with the hotel’s safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel
- Reports any hazards or injuries in the department and takes immediate action to correct
- Contributes to hotels preparedness during fire emergencies by participating in the hotel fire team
- Handles master keys in accordance with Company’s standards for the overall safety and security of the hotel
- Clean and reset guest bedroom and bathroom areas according to established standards including (if needed):

- Bed-Making
- Vacuuming Carpets and Mopping Floors
- Dusting and Wiping Walls and Ceilings
- Cleaning Mirrors, Windows, Toilet, Vents, Vanity, Bathtub and Shower Curtains
- Cleaning Guest Room Furniture, Refrigerator, Microwave, Coffee Maker and Phones
- Restocking Supplies and Towels
- Clean Hallways and Common areas as assigned
- Stock and maintain housekeeping cart and linen storage room
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests

Supportive Functions

Teamwork Skills
- Be an enthusiastic, helpful and positive member of the team
- Be professional, responsible and mature in conduct and behavior
- Be understanding of, encouraging to and friendly with all co-workers
- Be self-motivated and use time wisely
- Maintain open line of communications with each department
- Communicate pertinent information
- Respond positively to new ideas
- Openly accept critical/developmental feedback o Maintain effective communication through the use of meetings, log books and bulletins
- Be available to help other departments in emergency situations
- Perform other assignments as directed by direct Supervisor
- Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Safety and Security
- OSHA knowledge o Properly handle and account for keys o Be knowledgeable of policies regarding emergency procedures and security concerns

Education and Experience
- High school diploma; technical school degree preferred.
- One to five years in maintenance required

Specific Job Knowledge, Skills and Abilities The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Must be self-directed. There is mínimal direct supervision.
- Requires good communication skills, both verbal and written.
- Must possess basic computational ability.
- Must have a good knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.; knowledge of HVAC strongly preferred
- Must have knowledge of using Purchase orders and ordering materials.

Physical Requirements
- Most work tasks

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