Assistant Store Manager

3 weeks ago


Vancouver, Canada CYC Design Corporation – Reigning Champ | wings+horns Full time

**Position**: Assistant Store Manager

**Focus**: Reigning Champ

**Team**: Retail

**Reports to**: Store Manager

**Based**: West 4th Retail Location

**About Reigning Champ**

Founded in 2007, Reigning Champ is Canada’s athletic brand that focuses on year-round staples made with original fabrics. Emphasizing rugged construction and unrivalled comfort, the brand’s process is guided by its principles: Respect the details. Master simplicity.

**Job purpose**:As Assistant Store Manager, you bring the Reigning Champ culture to life and are an exceptional brand ambassador. Partnering with the Store Manager to build a high-performance team, driving quality growth through a world-class client experience. Responsible for all store operations, you possess an entrepreneurial spirit, running the business as if it were your own.

**Key responsibilities and accountabilities**:

- Leading a retail team through all aspects of store operations including, inventory management, visual merchandising, recruiting, product knowledge and floor management.
- Delivering a high-quality customer service experience with a hands-on approach.
- Partnering with the Store Manager to create a positive, collaborative team environment and drive to achieve sales goals.
- Accountable for the quality of education on the floor around our products, services, culture and community.
- Leverage both online and retail stores for clients, facilitating and supporting purchases when/where/how the client wishes.
- Resolve difficult client interactions with respect and empathy, creating solutions that work for all.
- Participate in building the team through recruiting, interviewing, hiring and developing Product Specialists.
- Coach and deliver feedback in the moment elevating the team’s performance.
- Knowledgeable on company communication, product drops, new initiatives.
- Proactively share insights, feedback and learnings to management to improve the overall business.
- Maintain awareness on relevant market and industry trends and stay updated on company news

**Required skills and experience**:

- Passionate about the culture of Reigning Champ - the store, the products and our community
- Leads an active lifestyle and can authentically speak to using the product
- You have your finger on the pulse of the men’s contemporary and athletic spaces, sports and culture
- Strong focus on providing exceptional service and maintaining high service standards
- Positive, collaborative and motivated team player
- Excellent verbal and written communication skills
- Acts with integrity and professionalism
- Creative thinking and problem-solving
- Coachable and active with self-development
- 2-3 years retail/leadership experience

In addition, it will be considered an asset if you have:

- Post-secondary education
- Second language

If this role sounds like a perfect fit for your skills, experience & strengths, then don't sit back and wonder what might have been Send in your resume now and let us know why this is the role you've been waiting for



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