IT Consultant

**Opportunity**
Are you interested in coming to work every day knowing that your contribution will help not-for
- profit organizations achieve their goals and make a real difference in the world? PeaceWorks Technology Solutions is looking for an IT Consultant to join their Waterloo team to help fulfil that mission.

The IT Consultant is responsible for providing PeaceWorks’ clients with effective IT advice, support, and leadership to help meet their organizational needs. The IT Consultant must be a confident and capable communicator as well as a highly competent and knowledgeable IT expert. Working with non-technical people is common, and the ability to interpret complex IT-related concepts and relay them in non-technical terms is essential.

**Specific responsibilities of the position include**:

- Work with clients to resolve IT system issues (includes user and infrastructure issues)
- Understand customer requirements and business objectives to provide strategic advice on using technology to achieve goals
- Manage and maintain client IT infrastructure environments
- Define, manage, and implement IT projects from start to finish
- Communicate directly with clients
- Organize tasks across multiple clients and projects

**Skills / Requirements**
- At least 5 years of experience in the Information Systems industry
- Ability to communicate clearly and effectively
- Strong troubleshooting skills
- Experience with Windows server, installation and configuration, administer Active Directory, deploy DHCP and DNS, manage File servers.
- Working knowledge of server virtualization, Hyper-V and VMware preferred
- Experience with Microsoft 365
- Administration: Users, mailboxes, and SharePoint sites
- Experience managing virtual machines in Azure
- Experience working with a variety of IT systems (e.g. Firewalls, wireless access point networks, etc.)
- Ability to work independently, and as a strong contributing member of the IS team.
- Participate in off hours support rotation.
- Some lifting and carrying of equipment is necessary.
- Valid driver’s licence and use of reliable, personal vehicle.

**Additional Qualifications**
Possession of any of these additional skills or qualifications would be an asset:

- Post-secondary education in Computer Science or Information Technology, or equivalent experience.
- Experience relating IT issues to public and not-for-profit sectors.
- Previous Consulting or Technical Sales experience.
- Courses in networking, system administration and/or hardware maintenance.
- Accreditation or Certifications such as the following: Microsoft Role Based Associate or Expert Certifications, MCITP, MCTS, MCSE, RHCE, RHCT.
- Linux server experience.

**About PeaceWorks**
PeaceWorks Technology Solutions provides first-rate services and technology solutions that enable organizations to achieve their mission with increased ease and efficiency. We begin with genuine client-focused relationships, connecting client needs with sustainable and reliable technology solutions. PeaceWorks offers a complete suite of solutions including strategic planning, custom development services, CRM technologies, cloud computing, websites, network implementation, maintenance, and support.

PeaceWorks technology solutions are backed by skilled employees and supported by a diverse team of technical consultants. Our end-to-end solutions have made PeaceWorks the perfect choice for hundreds of not-for-profit and for-profit business clients for over 20 years.

**Application Process**

**Please note**: PeaceWorks has numerous clients who support vulnerable sector groups within the community. Therefore, the successful applicant may be required to complete a Criminal Record Check.

PeaceWorks is an equal opportunity employer and does not discriminate against any employee or applicant based on race, colour, religion, sex, place of origin, ancestry, age, ethnic origin, sexual orientation, citizenship, creed, family status, disability, or marital status. PeaceWorks believes in the dignity and worth of all individuals and promotes inclusivity and accessibility in our business practices. If applicants require accommodation during the hiring process, please contact **Human Resources.**

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- Day shift

COVID-19 considerations:
PeaceWorks has COVID-19 protocols in place. Employees are encouraged to wear masks in the common areas of the building and the office. The company has a vaccination policy in place and all employees must be fully vaccinated, e.g., 2 shots.

Application question(s):

- Are you resident in Canada and legally entitled to work in Canada?
- Do you live within a reasonable commuting distance of the Waterloo office?

**Experience**:

- IT