Patient Ambassador

1 week ago

Kamloops, Canada Interior Health Authority Full time

Interior Health is hiring a **Casual Patient Ambassador **at the Royal Inland Hospital in located in Kamloops, British Columbia

Days/Evenings/Nights: 06:30 to 13:00, 07:00 to 13:00, 07:00 to 15:00, 13:00 to 19:00, 13:00 to 19:30, 15:00 to 23:00, 23:00 to 07:00 Rotating

**What we offer**:

- Employee & Family Assistance Program
- Employer paid training/education opportunities
- Employer paid vacation-Medical Services Plan
- Employer paid insurance premiums
- Extended health & dental coverage
- Municipal Pension Plan
- Work-life balance

**What will you work on?**
This position performs a variety of clerical duties such as:

- Identifies if a visit is essential by communicating with all people who present at points of entry for the assigned entrance or site by following the script and documentation provided for the role.
- Explains Interior Health entrance restrictions as required and asks self-assessment questions.
- Provides direction to essential patients and the public regarding the locations of various departments and services.
- Follows established communication channels to raise concerns to site leadership.
- Cultivates as safe an environment as possible for those entering the facility, while still adhering to infection prevention protocols and directions, violence prevention, and cultural safety training.
- Maintains records on visitor admissions as assigned.
- Performs other related duties as assigned.

Who are we looking for?

We are seeking individuals with experience working in a variety of industries willing to bring their transferrable skills to Interior Health. If you have Grade 12 plus one year recent related experience or equivalent combination of education and training.

Spectacular landscapes, Kamloops is home to an incredibly diverse landscape of sagebrush-covered hills, ravines, wide open grasslands, rugged mountains, forested valleys and pristine lakes. Summer offers fishing, kayaking, rafting, hiking, horseback riding, camping, award winning mountain biking and the Tobiano golf course is ranked as one of Canada’s best. Winter brings the opportunity for cross-country skiing, snowshoeing, dog sledding, and ice-skating, or just 45 minutes out of town; Sun Peaks Four Season Resort offers the best skiing and snowboarding in the area. With over 2,000 hours of sunshine each year, this city offers everything you'd want in an urban centre while still providing the small town relaxed lifestyle.

Grade 12, one year recent related experience or an equivalent combination of education, training and experience.

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