Relief Clerk

Provides clerical, administrative, program, and reception support to management, staff, and the public for assigned program area within the department based on operational needs.

Knowledge, Skills & Abilities Required:

- Knowledge of office procedures, word processing, and communication skills acquired through a grade 12 education plus 2 years of related experience (or an equivalent combination of higher education and lower experience).
- Knowledge of and ability to follow corporate and departmental policies and procedures, and legislation (e.g., privacy, accessibility). Familiarity with medical terminology.
- Ability to exhibit confidentiality and discretion in handling confidential/sensitive material.
- Time management and organizational skills to collect, compile, and report information for the program; work independently; adapt to changing priorities; and meet program needs, deadlines, and priorities on an interim basis with sometimes short notice of assignment to carry on workload of program assistants.
- Communication and customer service skills to relate effectively with all levels of staff, clients and members of the public; respond to program inquiries; and participate as an effective team member.
- Ability to read, write/draft, and edit program reports, correspondence, program resources, and messages. Ability to complete forms, enter data, and maintain records.
- Computer skills with ability to use software such as Microsoft Office, provincial databases, the internet, and a document management system.
- Ability to travel within Waterloo Region.
- Ability to work shifts, including evenings, as part of a set schedule.
- Ability to support and demonstrate the Region’s values.

Thank you for your interest in this job, but we will only be corresponding with you if you are selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. The Region of Waterloo is committed to providing accommodations throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number
(519) 575-4400
, TTY number (519-575-4608) to request an alternate format.

**Click here to view the job description pdf file.**

The Regional Municipality of Waterloo,
Human Resources Department
150 Frederick Street, 3rd Floor,
Kitchener, Ontario N2G 4J3