Host/hostess

4 weeks ago


Toronto, Canada Elephant & Castle Full time

_**Join Our Team at Elephant & Castle Pub and Restaurant - Where Everyday is Match Day**_

Are you passionate about delivering unforgettable dining experiences? Do you thrive in a lively pub atmosphere where the excitement of match day is palpable? If so, Elephant & Castle wants YOU to join our team

Welcome to Elephant & Castle, where the essence of a traditional British pub converges with the excitement of a lively football atmosphere. With establishments peppered across both Canada and the U.S., we bring a taste of the UK's vibrant pub culture to every corner we inhabit. At Elephant & Castle, we don't just serve food and pour drinks; we craft experiences that immerse our guests in the essence of British hospitality, where camaraderie thrives, and every match is celebrated with passion.
- **What Elephant & Castle Has to Offer**:_
- **Generous Compensation**: Enjoy competitive wages and gratuities that reflect our appreciation for your dedication and hard work, ensuring your efforts are rewarded in style.
- **Perks and Benefits**: Indulge in discounted meals and a range of employee benefits, adding extra flavour to your experience with us.
- **Vibrant Atmosphere**: Immerse yourself in a fun working environment, where every shift feels like a celebration, echoing the excitement of cheering for a winning goal.
- **Work-Life Balance**: Benefit from flexible scheduling designed to accommodate your personal and professional life, ensuring you can enjoy both on and off the field.
- **Path to Progression**: Seize opportunities for career advancement and professional development, as we support your growth journey from kick-off to goal celebration.
- **Team Spirit**: Join a dynamic and inclusive work environment where teamwork is not just encouraged but celebrated, fostering a sense of camaraderie and unity akin to the thrill of scoring together on the pitch.
- **Key Duties & Responsibilities**_
- Greet and seat guests in a friendly and welcoming manner, setting the stage for an exceptional dining experience.
- Manage reservations and waitlists efficiently, ensuring timely seating and minimizing guest wait times.
- Provide guests with menu information, answer questions, and assist with recommendations, showcasing your passion for our offerings.
- Maintain cleanliness and organization in the host/hostess area, contributing to the overall ambiance of the pub.
- Collaborate closely with servers and kitchen staff to ensure smooth service flow and enhance the overall guest experience.
- Stay informed about current promotions, events, and menu offerings to provide accurate information to guests and promote upselling opportunities with the enthusiasm of a loyal fan.
- **Who You Are**:_
- **Dynamic Team Player**. You thrive in our pub's vibrant atmosphere, embodying the spirit of camaraderie and passion for football.
- **Customer-Focused**. You ensure every guest feels valued, creating an atmosphere reminiscent of celebrating a winning goal.
- **Resourceful Problem Solver. **You approach challenges with a solution-focused mindset, thinking on your feet to find effective resolutions.
- **Aspirational Achiever.** Always striving for personal bests, you bring a relentless pursuit of excellence to every aspect of your role.

At Elephant & Castle, our core value is "Taking Care of People." We are dedicated to fostering a diverse, equitable, and inclusive workplace where every individual is valued and supported. Our commitment to this value shapes how we build our teams, support our franchisees, and ensure everyone can reach their full potential.

**Job Type**: Part-time

Pay: $17.20 per hour

Expected hours: 20 per week

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Company events
- Discounted or free food
- Store discount

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON M5H 1K5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your availability?

**Experience**:

- Customer service: 1 year (required)

Work Location: In person


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