Arena Operator Supervisor-casual
3 months ago
**THE OPPORTUNITY AWAITS YOU**
REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences.
Reporting to the Manager, Program Operations, the Surface Operator is responsible for operating machinery on a daily basis to ensure that the playing surfaces meet or exceed a high standard for all user groups (e.g., guests, customers and the public). The Surface Operator supports the recreational facilities by ensuring that all facility areas are clean, healthy and are considered safe environments for all. Other functions include the cleaning and maintenance of the playing surface, assisting with the sports Facility, and the set-up and take down for public and private functions.
**WHAT YOU WILL DO**
Perform and supervise the day-to-day activities of the Program Operations department including:
- Supervising and assisting Arena Operators,
- coordinating and delegating tasks for the department,
- Inspect work to ensure it is meeting specifications and standards,
- ensuring equipment and facilities are properly maintained and secured.
- Conduct thorough and proper surface install and maintenance through proper inspections and safe utilization of equipment.
- Setting up and taking down event set ups as per the service order.
- Assisting in general repairs and maintenance of sports surfaces, facilities, and equipment.
- Assisting other trades and engineers.
- Assisting management in planning and preparing employee work schedules - may be required to participate on the emergency on-call list.
- Investigate and solve customer complaints and concerns with the assistance and support of management while maintaining accurate records of such concerns.
- Performing other duties as allocated.
**This is a casual position and hours are not guaranteed. Schedules will be made according to operational needs.**
**Requirements**:
**WHAT IT TAKES**
- Completion of grade 12 or equivalent.
- Fireman’s certification is an asset.
- Demonstrated experience in safe operation and maintenance of equipment such as a Zamboni, turf equipment, forklift, scissor lift, or loader.
- Knowledge and experience in ice making and sport surface maintenance.
- Ability to take direction and adapt in a fast-paced work environment.
- Ability to lift, push, and pull over 50 lbs., walk long distances, and remain on your feet for up to 8 hours per day.
- Must possess and maintain a valid Class 5 driver’s license.
- Ability to work independently and as a team.
- Strong decision making and communication skills.
- May work odd or long hours at a time to complete operational requirements, projects or to participate in or coordinate evening and off-hour activities.
- Possess a valid Class 5 Saskatchewan Driver’s License.
- Must be able to obtain and maintain a satisfactory Criminal Record Check for the duration of employment.
- Note that this position is an in-scope position under the RWDSU Collective Agreement.
**Benefits**
**WHY CHOOSE REAL?**
Here at REAL, we can offer unique experiences unlike any other organization:
Make a difference in your own community.
Be a part of an industry responsible to create fun and memorable moments for our guests.
A wide range of employment opportunities to fit your own lifestyle - whether that is committing to us in a full-time capacity or more of a casual role that is event specific and tailored around your own availability.
We offer competitive wages and industry standard benefits.
Matching Group RRSP plan.
Ability to obtain free tickets to a wide variety of sporting and entertainment events.
Discounts during events you participate in as a guest.
While REAL appreciates the interest by all applicants, only those selected to advance to the next stage will be contacted. Note preference will be given to internal applicants holding existing REAL RWDSU seniority.
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