Cannabis Store Budtender

4 weeks ago

Ottawa, Canada Out & About Cannabis Full time

Does talking with and meeting people give you _energy_ and JOY

Do you LOVE cannabis?

Do you relish the DETAILS of amazing service, retail and sales experiences?

Looking to spend every day with great colleagues and in a fun, challenging business?

**About Us**

Out & About Cannabis is located in Riverside South. We are a single, owner-operated independent store that is serious about our talented retail team. We not only invest heavily in building great budtenders and keyholders - but in building and upskilling business-savvy people.

We’re a fun, busy atmosphere of cannabis, creativity, business transparency and personal accountability. Working here requires maturity, job ownership and 100% openness to methods that are different to what you’ve ever experienced before.

**About You**

You:

- Are humble, stable, energetic, joyful, kind, hard-working, committed, articulate, wicked-smart and going places with your life.
- Are a great, natural conversationalist and love connecting with people you’ve never met (i.e. many extrovert tendencies)
- Own whatever job you do - no task is too big or small and you always ensure it's done
- Know that if you stick it out here, you’ll not only be rewarded financiallybut with promotion + other opportunities that will make you an even better salesperson, better businessperson - and even a more financially-savvy human.

But, most importantly: you have personal H-U-S-T-L-E and G-R-I-T. Because, well, life

We’re not looking for job-jumpers or people who bail on shifts the moment something else sparkles or makes life feel hard.

We’re super hard workers. We’re a tight-knit team in it for the long-haul, who’ll do ANYTHING for each other - and youif you’re committed enough and show you’d do the same for us.

**About the Job**

Highlights of the Budtender role:

- Exude an outgoing, warm, friendly, natural, helpful, generous and welcoming disposition to customers that makes them want to come back
- Educate customers about cannabis and how to consume responsibly
- Help customers choose appropriate products based on their needs, preferences, requests and budgets
- Be a strong, competent salesperson meeting both individual and business goals
- Build long-term, happy customer relationships
- Incorporate knowledge of business performance and targets into daily activities
- Troubleshoot customer, retail + POS questions/issues
- Proactively clean, tidy, organize, maintain or improve the store whenever needed
- Support back-of-house operations (e.g. inventory, marketing, merchandising, supplier relationships, budgeting, H&S) as requested
- Be actively involved in supporting team product knowledge
- Take on and be responsible for special projects as assigned
- Always be active and working “on” the store if there are no customers “in” the store (this is not the type of retail job where work stops in between customers)
- Maintaining a high awareness of the store’s dynamic menu and contributing actively to the team’s learning of our products too
- Proactively learning new products, trends and developments in the cannabis industry at large
- Should you want to be promoted to Keyholder, highlights of the Keyholder role include the Budtender role, plus:

- Open/close store, including cashing-in and cashing-out
- Often act as the most senior person on duty, making important decisions about problem-solving, customer inquiries, returns, tricky situations and the regulations that govern our beloved controlled substance
- Always be active and keep the rest of the team active/progressing their responsibilities - we’re a busy store there’s no “downtime” in between customers

**Requirements**:

- Strong demonstrated sales or customer service experience
- Demonstrated knowledge of cannabis, the industry and legal cannabis products/accessories
- High school diploma
- Regular (daily) access to a mobile phone
- Fast, reliable transportation/access to the store
- A current CanSell certification + clean background check before starting work
- 2+ years of professional experience between customer service and retail roles
- Being computer and tech-savvy
- Being a strong, friendly, personable and wonderful conversationalist with strangers (extroversion tendencies are a must), with a natural instinct for reading people

**How to Apply**
- An up-to-date resume

**Wage**

$16.50 - $19.50 / hr, based on experience

**Job Types**: Full-time, Part-time

**Salary**: $17.00-$19.50 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Extended health care
- On-site parking
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- Have you attached both your resume and cover letter, answering the

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