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Rental Technician
4 weeks ago
Black Diamond Bike Rentals Banff is hiring a customer service driven individual to join our summer 2023 team. We are looking for a professional, energetic and responsible team player to be a part of our summer season in Banff. **Applicants must have strong customer service skills and a Valid Driver’s License with a clean record. Bike experience is preferred but not neccessary.**
Our Rental Shop Technicians are top-notch customer service professionals. Their hard work is instrumental to a Guest’s vacation experience from start to finish. Our team is knowledgeable, prompt, respectful and friendly.
If you are hoping to be a part of a growing business where you are able to strengthen your communication and customer service skills alongside a committed team, then this is the opportunity for you We provide an upbeat, fun and hardworking environment. Come be a part of a staff that continually provides our guests with superior service and professionalism
We offer 4 on 3 off scheduling over the summer but you MUST be available to work over the holiday periods. Perks: Gratuities, Industry pricing on equipment, personal use of our equipment and tools, family & friend discounts, sales commisions.
Please send a copy of your resume and a cover letter and we will be in touch
**Essential Functions**
- Collect and report all rental income
- Make sure all Rental waivers are being signed
- Ensure that the Rental shop is safe for both guests and staff
- Assist with day to day operations of the storefront including but not limited to fitting of rental equipment to our guests and some retial sales
- Ensure that our guests are having the best possible experience and dealing with guest service issues of any kind
- Control and maintain the rentals inventory
- Help maintain inventory of parts, equipment, materials and cleaning supplies
- Assist in the care and maintenance of the rental fleet.
- Assist in the rental process for best service and maximum efficiency
**Job Types**: Full-time, Seasonal
**Salary**: $17.50 per hour
**Benefits**:
- Store discount
Schedule:
- 10 hour shift
Supplemental pay types:
- Commission pay
- Tips
Ability to commute/relocate:
- Banff, AB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Retail sales: 1 year (preferred)
Licence/Certification:
- Driver's License (preferred)
Work Location: In person
Expected start date: 2023-05-29
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