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Cashier/customer Service

4 months ago

Vancouver, Canada Milano Global Hospitality Full time

**Cashier/customer service at a busy cafe and learn about customer service and management while receiving high tips.**

**If you enjoy providing a great experience to happy customers this is the right job for you. In addition, you will learn to be a barista.**

PAUL BAKERY AND CAFÉ is a unique, French chain of bakery/café restaurants established over 130 years ago in the town of Croix, in North of France. Today Paul bakery is in over 50 countries providing the highest quality French products, including bread, crêpes, sandwiches, macarons, soups, cakes, pastries, fine dine-in, coffee, wine, and beer. Paul's tradition is to provide a safe work environment for the staff to feel at home by operating the shop locally in each region and country. The most important factors to join the Family of PAUL in Canada are working with your local team, with full honesty and Love for our range of products and French culture of cooking.

**CASHIER / CUSTOMER SERVICE**
- Greeting guests, taking orders and processing payments
- Preparing food and drinks
- Managing delivery and mobile orders
- Assembling orders and packaging take-out and delivery
- Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself

Whether you are working in the KITCHEN, PASTRY LAB, or at the FRONT you are a part of a dynamic team that works together to deliver an exceptional guest experience.

**you should be**
- Obsessed with customer service excellence
- A good team player but also have the ability to work solo
- Have the ability to work in a busy environment, but also be able to self-direct when shifts become slower
- Have the willingness to go above and beyond for customer satisfaction
- Being able to multitask

**Qualifications for Barista**
- Experience working in a café.
- Love giving exceptional customer service every day to every customer.
- Be available based on our requirements and schedules.
- Be positive and enjoy working with people.
- Being able to follow and respect PAUL manuals and booklets

**Job Duties and Responsibilities**
- Must be familiarized with menu items.
- Providing fantastic customer experience and building relationships.
- Answering the Cafe phone directing questions and inquiries to different Team Members.
- Opening and closing tasks are complete in a timely manner.
- Tidying plates, cups, and cutlery.
- Maintaining a squeaky-clean cafe environment.

**Job Types**: Full-time, Part-time

**Salary**: $15.65 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

**Experience**:

- Customer service: 2 years (required)
- Cafe/Restaurant work: 2 years (required)

**Language**:

- ENGLISH (required)
- FRENCH (preferred)

Licence/Certification:

- Food Safety Certification (preferred)
- SERVE IT RIGHT (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location