IT Program Manager

3 weeks ago


Toronto, Canada Progression3 Full time

On behalf of our client in the Toronto, a large information technology firm, Progression3 is in search of a Program manager.
- Oversees the delivery of the in scope services, supports the operations management team as required and functions as an escalation point for the services program with the goal of enhance the business relationship.
- Facilitate monthly meetings with client IT Representative(s) to develop monthly product forecast to ensure stock levels are adequately maintained.
- Prepares status reports, assures timeline compliance, assesses risks and recommends solutions. Program Manager will provide reports such as:Current deployment schedule of IT Hardware work order requests assigned, in progress, scheduled and completed.

Current reports showing statistics for key performance indicators.
- On-Site deployment service reports showing dates when on-site installations were assigned and completed.
- Responsible for managing the on-going operations among the various service groups to deliver Services required for this contract. Service groups include deployment staff (Deployment Planner Scheduler, Deployment Coordinator, Installation Technicians), services staff and subcontractors.
- Creates project plans, estimates and requests resources and provides all project management functions.
- Directs, coordinates and exercises functional authority for control, integration and completion of projects.
- Provides direction to project team members and appropriate communications to customers.
- Manages employees by establishing annual performance goals, allocating resources, coaching and providing career assessment, mentoring and training needs assessment.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $80,000.00-$115,000.00 per year

Schedule:

- 8 hour shift

Work Location: One location


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