Front Desk Associate

3 weeks ago

Thornhill, Canada M Club Full time

**About Us**:
M Club provides a unique platform that allows everyone from business professionals, community leaders, creatives, founders, change makers and investors that want a place to connect, engage and grow. Our mission is to become a premier space where vision, creativity, entrepreneurial spirit and philanthropy can coexist in harmony and drive growth and change in the world, supported by unparalleled professional and lifestyle services and amenities like no other private executive club in Toronto.

**About You**

We are looking for a friendly and proactive Reception Front Desk Associate to join our team at our event space. As the first point of contact for our guests, you will play a pivotal role in creating positive experiences and ensuring smooth operations at the front desk.

To be successful in this role, you must be self motivated, well organized, have a keen eye for details, have great interpersonal skills, and be effective in verbal and oral communication. Most of all, you must be a driven individual who is seeking to excel and contribute meaningfully to achieve personal and organizational growth.

**Responsibilities**:

- Warmly greet and welcome guests upon arrival, providing a hospitable atmosphere
- Assist guests with event inquiries and reservations
- Provide detailed information about event space amenities, services, and upcoming events
- Maintain the cleanliness and tidiness of the front desk area and lobby.
- Efficiently manage guest check-ins and check-outs, ensuring accuracy and attention to detail
- Address guest concerns or issues promptly and courteously, striving for quick resolution
- Collaborate closely with team members to coordinate events and provide seamless service
- Assist with administrative tasks as needed, including data entry and filing

**Job Requirements**
- Exceptional interpersonal and communication skills, with a welcoming and professional demeanor
- Strong organizational abilities and the ability to multitask effectively in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays as required by event schedules
- A positive attitude, with a commitment to delivering outstanding guest experiences
- Hospitality industry experience is a plus.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment.

Join us in creating memorable experiences for our guests at our vibrant event space

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Overtime

Application question(s):

- Are you able to commit to working in our office location five days a week during regular business hours?

**Experience**:

- Front desk: 1 year (required)

Work Location: In person

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