Clinical Practice Leader, Laboratory

6 months ago

Toronto, Canada Humber River Health Full time

Position Profile:
**Humber River Health. Lighting New Ways In Healthcare.**

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care

Our Laboratory Services Department uses state of the art equipment, technology and processes to collect and test clinical specimens in order to obtain information about the health of our patients so that our inter-professional teams can diagnose, treat and prevent disease.

Our Clinical Practice Leader, Laboratory supervises and monitors departmental daily operations in partnership with Laboratory Management and the Clinical Practice Leaders (CPLs), and evaluates and addresses training gaps in laboratory processes, equipment uses, and practices

**Position Responsibilities include but not limited to**:

- Supervise daily operations of departmental staff and systems; monitor performance trends and address issues; refer complex or persistent matters to Manager for resolution
- Liaise with organizational leadership, Clinical Practice Leaders, and nursing staff to address daily operational requirements
- Working with all colleges or universities with regards to laboratory clinical placement and scheduling
- Evaluate technical competency and performance in laboratory procedures and practices for department staff and Point of Care Testing programs (e.g. lab automation, glucose meters, pneumatic tube systems) to improve procedural adherence
- Develop interdisciplinary staff competency program (e.g. orientation, training) for department staff and Point of Care Testing programs
- Develop and evaluate training delivery (e.g. efficacy, return on investment); recommend strategies to address training and practice gaps, and issues with automation; develop content, documentation, training delivery logistics
- Develop and maintain lab services in response to changing customer needs
- Provide information and support for procurement processes
- Provide input into annual operating budget development, and fiscal and human resource planning processes
- Coach and mentor Laboratory staff; also holding huddles
- Lead the development, evaluation, and ongoing improvement of policies, models and standards of care, and clinical services for the assessment and management of patients utilizing laboratory diagnostic procedures aligned with laboratory care standards and best practice guidelines in collaboration with clinical teams
- Collaborate with internal and external stakeholders to develop partnerships and strategies to manage change and address gaps in patient care delivery
- Co-chair of the Laboratory Quality Committee to lead quality improvement initiatives; evaluate the ability of initiatives to meet identified goals and objectives
- Participate in the investigation (incident report), corrective action and follow up for discordant results
- Participate in health and safety committee and ensure safety practices are carried out in the lab
- Lead and direct the implementation of QBP improvement initiatives
- Develop standardized quality care chart review template in collaboration with DSS to understand performance and patient outcomes
- Conduct laboratory diagnostics service delivery needs assessment and gap analysis to develop plans to improve clinical and non-clinical patient outcomes
- Report on quality measures (e.g. staff attendance to training, adoption rates, quality of training)
- Monitor and address compliance issues with Lab policies and procedures in collaboration with Managers, Clinical Biochemist, and Microbiologist; escalate complex or persistent issues to Manager for resolution

**Qualifications**:

- Registered and in good standing with College of Medical Laboratory Technologists of Ontario (CMLTO) required
- Medical Laboratory Technology diploma, Undergraduate Degree in Health Sciences or a Baccalaureate Degree and/or Diploma in associated technologist related discipline is re

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