Coordinator & Assistant Instructor, Hospitality

2 weeks ago

North York, Canada HTA75 Full time

**Coordinator & Assistant Instructor, Hospitality Programs**

Are you seeking a fulfilling career with a purpose-driven organization dedicated to supporting hospitality and tourism workers and employers in the Greater Toronto Area?

We are excited to offer an opportunity to make a meaningful impact by providing invaluable support to workers and job seekers facing uncertainty in today's labour market. Join us and be a part of a mission-driven team committed to making a difference.

**Position Overview**

HTA 75 is seeking a Coordinator & Assistant Instructor, Hospitality Programs to support the in-class instruction of pre-employment, human skills, and hospitality vocational training programs. This role will collaborate with a team of Program Specialists and support staff to ensure all program participants receive the necessary support through their employment and training journey.

**Key Accountabilities**

**1. Contribute to the development and instruction of training materials and resources by**:

- Supporting the delivery of hospitality workforce readiness training programs, webinars, and workshops online and in-person including HTA 75’s English, leadership, and computer literacy programs.
- Delivering engaging and accessible training to meet the needs of participants at various proficiency levels of speaking, reading, and writing skills.
- Collaborating with the Program Specialist and programs team to create individual learning plans that aim to improve or exceed learning and performance outcomes.
- Supporting the evaluation process of each participant's performance during training, identifying areas for improvement, and providing employability recommendations to the team.

**2. Provide overall program support by**:

- Supporting outreach efforts to external community members and incumbent workers to enroll in training programs.
- Respond to prospective and current participant inquiries promptly and professionally.
- Contributing to the course evaluation process to identify areas for improvement in each program.
- Collaborating with the program team to develop and improve training and learning curriculums, modules, and programs based on employer and industry feedback, participant feedback, and identified areas for improvement.
- Supporting the planning and execution of all training programs, including inventory and supply management, course materials, and other logistics as required.
- Supporting the development of communications materials related to program delivery and outreach with the Programs Team.
- Accurately track and record all data in Salesforce, including attendance, assessments, evaluations, and outcomes.
- Attending and supporting outreach events, such as job fairs, outreach days, and other engagement events with community organizations and employer partners.
- Representing HTA 75 in all public spaces, including conferences, networking events, and other community and industry outreach

**Role Requirements**
- This is a hybrid position and while some parts of this position can be completed at-home in a virtual setting, this position **has a significant in-person requirement** and **requires attendance various training sites, employer properties, and other meeting spaces across the Greater Toronto Area.**:

- This position will require **work outside of standard business hours**. HTA75 programs reflect the needs of the hospitality workforce and its availability for training and support.
- **This position will be required to work evenings and weekends.**

**Required Skills & Experience**
- Experience in the hospitality industry preferred.
- Experience working with diverse and vulnerable populations.
- Excellent communication, time-management, and task prioritization skills.
- Proficiency in MS Office, including Word, Outlook, and PowerPoint, and virtual meeting technology such as Zoom and Microsoft Teams.
- Strong commitment to working collaboratively in a team and to advancing worker potential and economic opportunities.
- Flexibility to work evenings and weekends as needed.

**Compensation & Benefits**
- This role will receive an competitive annual salary of **$55,000 - 60,000 CAD** (pro-rated through the length of the contract, if applicable)
- Health and dental program for the employee and dependents with 100% of the benefit premium paid by HTA75
- A hybrid approach to work where there is both in-person and virtual work times
- A remote work program which allows you to (at times) work from various locations outside of Ontario and Canada
- Inclusive and supportive paid personal time, sick time, and bereavement policies
- A supportive culture designed to help you develop and grow
- Professional development opportunities to enhance your career

**Organization** **Overview**

At HTA 75, we are dedicated to ensuring the future success of hospitality workers by providing comprehensive skill development and support services. Our range of services includes financial advice, career navigation, and

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